
Detail-oriented professional with a strong background in mental health support and project management. Excels in communication, team collaboration, and relationship building, committed to enhancing family functioning and client outcomes.
Oversaw communication processes between campus and local police department to facilitate timely response to service calls. Collaborated with fire department to ensure effective alert systems were in place. Enhanced inter-departmental coordination for improved safety on campus.
Assisted families in crisis situations by providing support during late-night requests for child placement. Gathered essential information from families to facilitate communication with local authorities. Coordinated with police department and social workers to ensure appropriate follow-up actions were taken.
Coordinated after-hours call management, transferring patients to necessary care levels and providing comprehensive documentation for subsequent physician assessments.
I kept on top of all policy and equipment changes, to be able to do my job to the best of my ability.
I successfully completed Mandt Training in January of this year. This was very helpful to my position, as we learned and reinforced different ways to build rapport with out clients, who have a tendency to not trust anyone representing DHHS. We learned positive, productive ways to meet families wear they are and work from there.
Mandt emphasizes de-escalation techniques which we teach and practice with our families to use when we aren't working with them any longer.