Kayla Irons
Summary
Seasoned professional in healthcare and social services with extensive experience in case management and crisis intervention. Proven ability to enhance patient well-being through supportive relationships and effective interdisciplinary coordination. Committed to advocating for diverse patient populations to ensure optimal care and treatment compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Mental Health Skill Builder
MERIDIAN HEALTH SERVICES
Michigan City
07.2024 - Current
- Assisted Therapist in developing, implementing, and revising individual treatment plans; ensured services aligned with treatment plan and monitored progress toward goals.
- Collaborated with Therapist and medical staff to coordinate integrated patient care, addressing health issues, ensuring treatment compliance, and facilitating communication between patients and providers.
- Case management services, working in conjunction with the clinical team for coordination of care
- Completed CANS/ANSA re-assessments, prepared and maintained clinical records, reports, and forms.
- Prepare and maintain clinical records, reports, and forms
- Enhanced knowledge and skills by participating in continuing education activities
Patient Health Advocate
Somatus
Chicago
01.2023 - 09.2024
- Monitor health management programs and conduct preliminary triage assessments to align patients with appropriate care services.
- Maintain accurate patient data and manage electronic medical records, ensuring the effective execution of care plans.
- Coordinated transportation and assisted with documentation to enhance patient engagement and support.
- Scheduled appointments and accompanied patients to improve access to medical services.
- Utilized motivational interviewing techniques to encourage behavior change in patients.
- Contributed to patient care while working from a remote location.
Site supervisor
CTF ILLINOIS
Tinley Park
05.2013 - 01.2023
- Managed daily operations and supervised team providing care and support to individuals with developmental disabilities, ensuring adherence to personal development plans and enhancing quality of care.
- Communicated effectively with clients, families, community members, and stakeholders to keep them informed about program developments and promote best practices.
- Performed administrative tasks including data entry, timesheet completion, and budget oversight to maintain efficient operations and support resource allocation.
- Conducted daily motor skills exercises and facilitated various therapeutic activities to enhance residents' physical and cognitive functions.
- Participated actively in professional networks and committees to stay abreast of trends in mental health and optimize service delivery.
Group Home Supervisor
RHA health services
Memphis
11.2010 - 01.2013
- Coordinated healthcare for clients, including appointment scheduling, medical liaison duties, and timely response to health-related incidents to support client well-being.
- Facilitated team cohesion, promoting clear communication and conducting staff performance evaluations to uphold care standards and operational efficiency.
- Ensured budget adherence and regulatory compliance, delivering quality care across multiple residential facilities.
Caregiver
st.colatt's of illinois
Chicago
09.2008 - 10.2010
- Supported clients' personal care and hygiene by assisting with daily living activities, including bathing, dressing, and grooming, fostering independence and dignity.
- Coordinated medication distribution for clients as prescribed, ensuring adherence to healthcare plans and documenting client progress and any issues encountered.
- Facilitated safe transportation for clients to essential services and appointments, while engaging in monthly staff meetings to enhance service delivery.
Cashier
kfc
Chicago
03.2005 - 09.2008
- Processed customer orders accurately and efficiently at a fast-paced environment.
- Handled cash transactions and managed register operations securely.
- Provided exceptional customer service, fostering positive experiences and accurately processing meal orders to enhance client satisfaction.
- Worked with team members to ensure inventory was well-organized and accessible.
- Ensured dining area and work stations were clean and organized throughout shifts.
Education
Bachelor's degree - Human Services
Purdue-West Lafayette
05-2026
Associate of Applied Science - Human Services
Purdue-West Lafayette
07-2024
High school diploma - Upper secondary education
Rich South High School
Richton Park, IL05-2008
Skills
- Mental Health Counseling
- Crisis Intervention
- Organizational SkillsMicrosoft Excel
- Counseling services
- Behavioral Therapy
- Autism Experience
- Developmental disabilities
- Intellectual disabilities specialist
- Community Outreach
- Customer Service
- Case Management
- Management
- Healthcare
- CPR certification
- First Aid
- CPR certification
- Documentation
- Data Entry
- Microsoft Office
- Counseling
- Powerpoint
- Word
- Mental Health
- Mobility assistance
- Hiring
- Mentoring
- Behavioral Health
- Human Resources
- Data Entry
- Behavioral Therapy
- Powerpoint
- Autism Experience
- Word
Certification
- Pace certified, Present
- CPR Certification, Present
- First Aid, Present
- CPI, Present
- Driver's License,
Languages
English, Fluent
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Mental Health Skill Builder
MERIDIAN HEALTH SERVICES
07.2024 - Current
Patient Health Advocate
Somatus
01.2023 - 09.2024
Site supervisor
CTF ILLINOIS
05.2013 - 01.2023
Group Home Supervisor
RHA health services
11.2010 - 01.2013
Caregiver
st.colatt's of illinois
09.2008 - 10.2010
Cashier
kfc
03.2005 - 09.2008
Bachelor's degree - Human Services
Purdue-West Lafayette
Associate of Applied Science - Human Services
Purdue-West Lafayette
High school diploma - Upper secondary education
Rich South High School