Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dawn Duchess Digo

Monroe,NY

Summary

Dependable and motivated customer service professional seeking a full-time position (40 hours per week). Currently pursuing GED while offering strong communication skills, multitasking ability, and experience in both healthcare and high-volume customer service environments.

Overview

3
3
years of professional experience

Work History

Personal Health Aide

Personal Health Aide
Harriman, NY
01.2025 - Current
  • Provide daily personal care including hygiene assistance, feeding, and mobility support
  • Assist with bathing, dressing, and personal needs
  • Displayed compassion and patience while assisting clients with personal care tasks.
  • Communicate effectively with client and family members
  • Maintain a clean, safe, and organized living environment

Call Center Agent

Call Center Agent
Bulacan, Philippines
01.2023 - 01.2024
  • Delivered efficient and high-quality customer service
  • Assisted customers with inquiries, account issues, and problem resolution
  • Managed two computer systems simultaneously while handling live customer interactions
  • Maintained professionalism in a fast-paced, high-volume environment
  • Demonstrated strong multitasking and communication skills

Front Desk / Customer Service

Warwick Optical
Warwick, NY
01.2025
  • Assisted walk-in customers with professionalism and friendliness
  • Provided information about services and products
  • Scheduled appointments and managed incoming calls
  • Maintained organized front desk operations

Education

Colegio De Sto Nino De Bustos
Bulacan, Philippines

Skills

  • Customer service expertise
  • Compassion and patience
  • Communication proficiency
  • Time management and multitasking
  • Reliability and punctuality
  • Team collaboration
  • Quick learner
  • Positive and friendly demeanor

Languages

English
Native/ Bilingual
Filipino
Native/ Bilingual

Timeline

Personal Health Aide

Personal Health Aide
01.2025 - Current

Front Desk / Customer Service

Warwick Optical
01.2025

Call Center Agent

Call Center Agent
01.2023 - 01.2024

Colegio De Sto Nino De Bustos
Dawn Duchess Digo