Dawn Eason
Leesburg,FL
Summary
"Versatile professional with a unique blend of experience in clinical telemetry, security leadership, and retail operations. Adept at bridging the gap between technical monitoring and team management, with a consistent focus on safety, financial accuracy, and crisis de-escalation. A reliable leader known for maintaining composure and precision in high-pressure environments."
Overview
3
3
years of professional experience
Work History
Telemetry Monitor Technician
Baptist Health Hospital
01.2025 - Current
- Assumed Charge/Supervisory responsibilities during high-census shifts, overseeing a team of 16-18 technicians to ensure balanced workloads and continuous coverage.
- Interpreted EKG rhythms with 100% accuracy, promptly notifying nursing staff and rapid response teams of critical changes in patient status.
- Audited alarm management systems to reduce "alarm fatigue," ensuring critical alerts were prioritized and addressed within seconds.
- Maintained meticulous electronic health records (EHR), documenting rhythm strips, heart rates, and significant clinical events every four to eight hours.
Site Lead
Allied Universal Security Services
01.2023 - 06.2025
- Proven ability to manage and coordinate team activities, respond swiftly to incidents, and effectively communicate with staff and visitors.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Cashier
Moe's Southwest Grille
01.2023 - 03.2023
- Proficient cashier with a solid background in handling transactions accurately and efficiently in fast-paced retail settings.
- Skilled in operating cash registers, processing payments, and resolving customer inquiries with professionalism and courtesy
- Addressed customer needs and made product recommendations to increase sales
- Worked flexible schedule and extra shifts to meet business needs.
Skills
- Dedicated and detail-oriented Telemetry Technician with current supervisory experience in high-acuity clinical settings
- Background includes strong operational management in security and retail, with skills in payroll, attendance tracking, and staff coaching
- Trained in de-escalation techniques, first aid/CPR, and rapid decision-making in high-pressure environments
- Conflict Resolution: Managing difficult interpersonal situations with customers, patients, or unauthorized personnel using verbal judo and professional tact
- Technical Reporting: Synthesizing complex data (clinical rhythms or security logs) into concise, actionable reports for supervisors or medical staff
- Interdisciplinary Collaboration: Working effectively with nurses, law enforcement, and corporate management
Timeline
Telemetry Monitor Technician
Baptist Health Hospital
01.2025 - Current
Site Lead
Allied Universal Security Services
01.2023 - 06.2025
Cashier
Moe's Southwest Grille
01.2023 - 03.2023