Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dawn Engelhard

Watertown,CT

Summary

LMSW, formerly trained at Avon Health Center in psychosocial assessments and trauma-informed care. Cultivated strong client relationships through excellent interpersonal communication, enhancing service delivery. Advocated for diverse populations, ensuring access to vital resources and support, while maintaining meticulous documentation for effective case management. Adaptable and reliable, to meet changing needs with empathy and professionalism.

Overview

6
6
years of professional experience

Work History

Master of Social Work Intern

Avon Health Center
08.2024 - 05.2025
  • Conducted assessments (BIMS, PHQ-9, PTSD screening) to identify client needs, strengths, and determine suitable services.
  • Developed strong rapport with clients and their families, fostering trust and open communication.
  • Utilized cultural competency when working with diverse populations, demonstrating sensitivity and understanding of differing backgrounds or viewpoints.
  • Delivered evidence-based interventions (CBT, DBT, MI, Narrative Therapy) tailored to the unique needs of each client.
  • Assisted clients in navigating healthcare resources and social services following a tailored Care Plan.
  • Accurately recorded data in Sigma Care to facilitate clinical case coordination services, client progress, and case management duties.
  • Educated clients/families on community resources available for ongoing support and assistance.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Engaged in professional development activities to refine clinical skills and knowledge base.

Residential Technician

Wellmore Behavioral Health
Waterbury, CT
07.2019 - 10.2023
  • Facilitated psychoeducational group counseling sessions to help clients address issues of substance abuse, anger management, and interpersonal relationships.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling, enhancing overall effectiveness in role.

Admissions Counselor

Wellmore Behavioral Health
Waterbury, CT
04.2023 - 08.2023
  • Admitted incoming clients through Avatar, including but not limited to medical, mental health, legal, and substance use history, release of information for different entities, and PREA assessment, ensuring documentation compliance to streamline admission workflow between departments.
  • Coordinated scheduling of intake assessments, facilitating timely evaluations for prospective clients.
  • Supported the onboarding process for new clients, providing comprehensive information about the services available.

Education

Master of Science - Social Work

Central Connecticut State University
New Britain, CT
05-2025

Skills

  • Psychosocial assessments
  • Multicultural competence
  • Problem-solving abilities
  • Trauma-informed care
  • Grief counseling
  • Professional ethics and advocacy
  • Excellent interpersonal communication
  • Documentation skills
  • Team collaboration
  • Adaptability and flexibility

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Master of Social Work Intern

Avon Health Center
08.2024 - 05.2025

Admissions Counselor

Wellmore Behavioral Health
04.2023 - 08.2023

Residential Technician

Wellmore Behavioral Health
07.2019 - 10.2023

Master of Science - Social Work

Central Connecticut State University

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