Dawn Faterkowski

• Greeted customers entering store and responded promptly to customer needs.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Followed through with client requests to resolve problems.

Maintained appropriate PAR levels in warehouse and clinical areas to support patient care. Performed other duties as assigned.