Dawn Flemming
Brooklyn,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tribeca Pediatrics
09.2024 - Current
- Administered vaccinations and medications for timely delivery of essential treatments.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Reduced errors by verifying medication dosages before administration as per physician orders.
Sales Associate
Burlington Coat Factory Distribution Center
06.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Medical Assistant Student Intern
Urgent Medical Center
11.2022 - 06.2023
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
Customer Service Representative
Century 21
01.2018 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
GED -
Madison High School
Brooklyn, NYMedical Assistant -
BEOC SUNY
Brooklyn, NYSkills
- Teamwork and Collaboration
- Time Management
- Listening Skills
- Exceptional customer service
- Verbal/written communication
Certification
Medical Assistant (2023)
National Health Career
Associations
EKG Administration (2023)
National Health Career
Associations
Phlebotomy (2023)
National Health Career
Associations
Medical Billing and Coding
Insurance (2023)
National Health Career
Associations
Timeline
Medical Assistant
Tribeca Pediatrics
09.2024 - Current
Sales Associate
Burlington Coat Factory Distribution Center
06.2023 - 08.2024
Medical Assistant Student Intern
Urgent Medical Center
11.2022 - 06.2023
Customer Service Representative
Century 21
01.2018 - 12.2020
GED -
Madison High School
Medical Assistant -
BEOC SUNY
Medical Assistant (2023)
National Health Career
Associations
EKG Administration (2023)
National Health Career
Associations
Phlebotomy (2023)
National Health Career
Associations
Medical Billing and Coding
Insurance (2023)
National Health Career
Associations