Dawn Fontana
San Antonio,TX
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture .Detail-oriented and committed to maintaining highest quality control and patient care standards..
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Onduty Health
04.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Orientation Coordinator
Western Express Trucking
03.2018 - 04.2020
- Developed strong relationships with drivers, fostering trust through professionalism and reliability in transportation services provided.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files..
- Supervised new drivers, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved new driver productivity with effective time management strategies for daily tasks, allowing drivers to complete all requirements to become road ready.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Education
Certificate of Phlebotomy - Phlebotomy
Lamson Institute
San Antonio, TX04-2021
High School Diploma -
Glencliff Comprehensive High School
Nashville, TN06-1992
Skills
- Venipuncture
- Order of draw
- Patient care
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Specimen labeling procedures
- Specimen handling
Certification
- MedCA ceritified
- BLS CPR
- HIPAA
Accomplishments
- Achieved 99% error-free rate in 2024.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist
Onduty Health
04.2021 - Current
Orientation Coordinator
Western Express Trucking
03.2018 - 04.2020
Certificate of Phlebotomy - Phlebotomy
Lamson Institute
High School Diploma -
Glencliff Comprehensive High School
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