Dawn Frizell

• Educational Needs of facility
• HIPAA development and training
• Promptly answered multi-line phone system and greeted callers enthusiastically
• Leadership, Data Collection
• Directed incoming calls to internal personnel and departments, routing to best-qualified department
• Collaborated with physicians and nurse team members to handle guest requirements from check-in through check-out
• Help to manage over 56-60 patients daily

• Prioritized and distributed assignments and workload based on individual staff strengths and experience.
• Provided direct patient care to over 50 veterans daily, stabilized patients and determined next course of action.
• Fostered improvement in staff development, personnel training and standards of patient care.
• Updated 30-50 patient charts daily, with data such as medications to keep records current and support accurate treatments.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Taught approximately 15-30 patients daily in how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
• Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
• Maintained quality care and comfort for veterans with heart failure, pulmonary hypertension, Post Traumatic Syndrome and other conditions.
• Organized and managed care of patients undergoing various therapies and procedures.
• Led successful team comprised of RNs, LPNs and ancillary staff.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

• Triage urgent care patients, along with mental health needs.
• Assesses, plans, implements and evaluates care based on age-specific two (years to elderly) components
• Assumes responsibility for coordination of care focused on patient transition through continuum of care, patient and family education, patient self-management after visit and care,
• Implementing patient satisfaction
• Administers medications and procedures per established policies and guidelines
• Influences care outcomes by collaborating with members of interdisciplinary team as per Veteran Administration Protocols
• Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs
• Assisting veterans in transitional of care
• Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis
• Met with more than 30 patients every shift to assess conditions and make care decisions
• Implemented care plan, coordinated delivery and employed strategies to promote health and safe environment.

• Assist in curriculum development and instructional advancement in advanced nursing care.
• Assess instructional needs of students; then help coordinate their development plan to address those needs.
• Facilitate courses as assigned: determined by need and/or expertise (in classroom and on-line).
• Coordinate departmental textbook orders.
• Serve on institutional committees (trans-cultural, and professional).
• Maintain communication, transparency and working cooperatively with clinical instructors of off-campus instructional sites.
• Maintain quality assurance to remain compliant with all required agencies.
• Obtain qualified preceptors at each clinical facility and supervise and preceptors and students in various off campus clinical facilities.
• Maintain overload hours if required.

Accomplishments: Masters in Science in Nursing, Certified Forensic Nurse, Member of Nursing Honor Society, ANA member. Continuing education in certification of Medical-Surgical. Other Skills: have work in ER, ICU, Hospice, Community Nurse, Medical/surgical nurse for 32 yrs. Maintaining leadership and manager skills by not only teaching but also attending seminars.

• 1. Coordinating care delivered to client
• 2. Facilitating communications between care providers.
• 3. Overseeing follow-ups of consultations and that these follow-ups are linked to diverse services.
• 4. Eliminating tasks and intervention duplication.
• 5. Planning for care delivery and implementing plans of care and to ensure clients follow-ups.
• Related skills

• Supervised, directed and motivated high-quality performance from nursing staff
• Engaged and participated in consults, patient care plan development and patient monitoring
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives
• Worked at least 160 hours per month as floor nurse to maintain clinical proficiency
• Administered medications via oral, IV and intramuscular injections and monitored responses
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols

• Admitting and dismissing patients.
• Maintaining narcotics and medication administration.
• Assessing comfort and safety of patients and family.
• Care for wounds, Foley care, ports, G & J tubes. IV's or Central lines. Helping patients as well as families to deal with death and life after. Collaborating with other healthcare team members. Maintaining electronic medical records. Education of medication, care plans and needs. Obtaining needs of patient such as beds, walkers, commodes and so on. In sort, Managing 6-8 critically ill and dying patients in holistic care.

• Veterans care and satisfaction
• Mental health care
• Care managing 50-100 veterans
• Leadership training for 25-50 staff members
• Vaccines administration
• Minor surgeries
• Weight management for veterans and staff on a weekly basis

• Patients centered care and satisfaction
• Caring for 6-10 adult patients nightly in Med-Surgical unit
• Caring for diverse cultures and populations.
• Treating medical diagnosis.
• Care, such as baths, medication, full assessment, determining lab results, collaborating with physicians and other team members.
• Gastro-intestinal feedings
• Kidney failure care
• Orthopedic repairs.
• Cardiac and respiratory care of intensive care and emergency patients.
• Ventilator care for patients. Emotional care of patients and families. On rapid response team.