Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dawn Galbraith

Linden,MI

Summary

Banking professional with a proven track record at Huntington National Bank, excelling in customer service and teamwork. Known for adaptability and problem-solving skills, I thrive in fast-paced environments while fostering collaboration. Committed to continuous improvement, I leverage strong communication abilities to enhance team performance and drive operational success.

Overview

27
27
years of professional experience

Work History

CEB

Huntington National Bank
01.1998 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Fraser High School
Fraser, MI
05-1981

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Active listening
  • Problem resolution

Accomplishments

  • Supervised team of bank tellers for HNB as the Branch Service Manager for 17 years.
  • in 2022 my role changed to a CEB and I have embraced and have made changes in my skills to include working on the platform.
  • I now open bank accounts, apply customers for credit cards, personal loans and account maintenance. as needed
  • I have been recognized as one of the companies top performing colleagues through the CEB Champion program.
  • I am rated by the customers surveys as giving great customer service.
  • I have a great balancing record, Ceb referrals with a average of 40 per month to staff and partners, very strong in bank operations. and I train the new ceb staff for the opportunity line.

Timeline

CEB

Huntington National Bank
01.1998 - Current

High School Diploma -

Fraser High School
Dawn Galbraith