DAWN GAYLE
Fort Lauderdale,FL
Work Preference
Summary
Results-driven Facilities and Operations Professional with expertise in office management and maintenance coordination for diverse properties. Leverages strong vendor relationships and problem-solving skills to enhance client satisfaction and operational efficiency. Experienced in team leadership and process optimization, ensuring effective workflow and staff productivity. Executes policies that streamline organizational procedures and supports professional growth within teams.
Overview
17
17
years of professional experience
Work History
Office Manager
Armstrong Air & Heating
Fort Lauderdale, USA
03.2023 - Current
- Oversee daily office operations, maintenance coordination, and vendor relationships supporting multiple residential and commercial properties.
- Manage service contracts, warranties, and preventive maintenance schedules.
- Coordinate project documentation, approvals, and closeout records.
- Serve as a primary point of contact for clients, ensuring timely resolution of service issues.
- Assist with dispatch, Closeout Documentation, Weekly vehicle reports, Manage warehouse inventory, and Service Parts Inventory, Service plan sales, Keyholder of building, Assist with company Esop.
Assistant Project Manager
Expoships Seafair
Miami, USA
07.2022 - 10.2022
- Supported planning and execution of a luxury marine development project.
- Coordinated contractors, materials, schedules, and inspections.
- Tracked defect resolution through completion.
Construction Superintendent
Avanton
London, UK
07.2020 - 07.2022
- Managed residential developments from construction to occupancy, ensuring timely project delivery.
- Coordinated subcontractors, schedules, and budgets to uphold quality standards and meet project deadlines.
- Oversaw post-handover maintenance and facilitated homeowner communications to enhance satisfaction.
- Collaborated with interior designers to align project specifications.
Construction Aftercare Manager
Multiplex
London, UK
01.2016 - 01.2020
- Directed aftercare operations for high-end residential and mixed-use developments.
- Managed warranty services, maintenance programs, and contractor performance.
- Served as liaison between developers, property owners, and service providers.
Facilities Manager
College of Northeast London
London, UK
01.2009 - 01.2016
- Managed facilities operations across multiple campuses, ensuring seamless maintenance, security, and effective vendor contract management.
- Supervised 12-member maintenance team, overseeing budget management and resource allocation.
- Ensured compliance with safety, health, and regulatory standards, fostering a safe operational environment.
Education
Associate of Arts - Children And Young Peoples Workforces
Hertfortshire College
Hertfordshire UK07-2011
Some College (No Degree) - CAM Licence
Gold Coast Schools
Florida City, FL06-2026
Project Management Certificate -
College of Northeast London
London, UKArt & Design Diploma -
Harlow College
Harlow, UKSkills
- Office management
- Office administration
- Facilities management
- Facility coordination
- Facility oversight
- Vendor management
- Vendor negotiation
- Budget management
- Budget oversight
- Budgeting expertise
- Contract administration
- Project management
- Project tracking
- Time management
- Scheduling
- Schedule coordination
- Document control
- CRM
- Microsoft Office
- Resident relations
- Client management
- Client relations
- Customer service
- Staff management
- Operations management
- Regulatory compliance
- Maintenance coordination
- Problem solving
- Effective communication
- Team collaboration
- Adaptability to challenges
- Leadership development
- Client relations
- Facility oversight
Timeline
Office Manager
Armstrong Air & Heating
03.2023 - Current
Assistant Project Manager
Expoships Seafair
07.2022 - 10.2022
Construction Superintendent
Avanton
07.2020 - 07.2022
Construction Aftercare Manager
Multiplex
01.2016 - 01.2020
Facilities Manager
College of Northeast London
01.2009 - 01.2016
Associate of Arts - Children And Young Peoples Workforces
Hertfortshire College
Some College (No Degree) - CAM Licence
Gold Coast Schools
Project Management Certificate -
College of Northeast London
Art & Design Diploma -
Harlow College