Dawn Gessner
Bartender/ Customer service
Milwaukee,WI
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
20
20
years of professional experience
Work History
Cashier/Chef
Rosati's
Milwaukee, WI
10.2020 - 01.2024
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Conducted price checks for special orders or discounts as requested by customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Server/Chef
Jim Danndys
Oak Creek , Wisconsin
01.2019 - 12.2019
- Informed customers of daily specials and signature menu items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
Bartender /Short Order Cook
Swigs Bar and Grill
Milwaukee, Wisconsin
04.2016 - 10.2019
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Arranged bottles and glasses behind bar to make attractive displays.
Chef
Coach's Pub And Grill
Milwaukee, Wisconsin
10.2017 - 01.2019
- Resolved customer complaints regarding food quality or service issues.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Documented employee performance reviews in order to assess progress towards goals set out in training plans.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
Education
Associate of Applied Science - Criminal Justice
Sanford Brown College
West Allis, WI06-2010
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Order packaging
- Customer service
- Inventory restocking
- Point-of-sale system operation
- Hospitality and accommodation
Timeline
Cashier/Chef
Rosati's
10.2020 - 01.2024
Server/Chef
Jim Danndys
01.2019 - 12.2019
Chef
Coach's Pub And Grill
10.2017 - 01.2019
Bartender /Short Order Cook
Swigs Bar and Grill
04.2016 - 10.2019
Associate of Applied Science - Criminal Justice
Sanford Brown College
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