Dawn Gilkes
EMT
Dade City,FL
Summary
Certified, Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
EMT
AMR
03.2018 - Current
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Scheduling Coordinator
AMR
03.2018 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Developed and maintained enterprise-wide master schedule to promote organizational efficiency.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
CNA
Bayshore Home Health
04.2009 - 02.2017
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Mortgage Loan Processor
CERTIFIED MORGAGE
01.2000 - 02.2009
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Prepared file for final clear-to-close by branch management.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Reviewed and validated details of loan applications and closing documentation.
Education
No Degree - EMT
Learey Technical Center
Tampa, FL 05.2001 -
No Degree - CNA
Suncoast Technical Education Center
Brooksville, FL 05.2001 -
High School Diploma -
Hernando High School/Adult Education
Brooksville, FL 05.2001 -
Skills
Airway Management
Cardiopulmonary Resuscitation
Medical Equipment Operation
Emergency Medical Care
Vital Signs Monitoring
Emergency Vehicle Operation
Vital Sign Assessment
Emergency Patient Triage
Ambulance Driving
Timeline
EMT
AMR
03.2018 - Current
Scheduling Coordinator
AMR
03.2018 - Current
CNA
Bayshore Home Health
04.2009 - 02.2017
No Degree - EMT
Learey Technical Center
05.2001 -
No Degree - CNA
Suncoast Technical Education Center
05.2001 -
High School Diploma -
Hernando High School/Adult Education
05.2001 -
Mortgage Loan Processor
CERTIFIED MORGAGE
01.2000 - 02.2009