Dawn Hankison

Skilled server dedicated to providing exceptional customer service by ensuring guests have a memorable dining experience through personalized recommendations and attentive assistance.

• Led daily operations, including staffing, training and scheduling, resulting in a cohesive and high-performing team
• Implemented cost-control measure and optimized inventory management to achieve budgetary goals while maintaining quality standards
• Fostered a culture of continuous improvement and employee development through teaching and coaching, feedback, and recognition
• Maintained high standards of food safety, cleanliness, and overall guest satisfaction, resulting in positive online reviews and repeat business

• Managed a diverse team of young adults, fostering a positive work environment and high employee satisfaction

• Provide support and leadership for entire team through daily teaching and coaching along with weekly manager meetings
• Responsible for all hiring and training of staff to provide an excellent dining experience for each and every guest
• Ensure all invoicing and reporting done correctly for weekly profit and loss statement
• Upheld high standards while primarily focusing on guest satisfaction

• Oversaw all aspects of restaurant operations, including staffing, training, scheduling and inventory management
• Managed profit and loss statements, budgeting, and cost control measures to optimize financial performance
• Ensured compliance with company policies, procedures, and safety regulations at all times
• Collaborated with corporate leadership and other managing partners to share best practices and drive continuous improvement initiatives