Dawn Harrington
Arlington,VA
Summary
Dedicated Community Social Worker with extensive experience at Mecklenburg County Department of Social Services, enhancing client self-sufficiency and facilitating crisis management. Expert in elderly care and needs assessment, I've successfully connected individuals to critical resources, improving healthcare access. Known for exceptional attention to detail and multicultural competence, I excel in empowering families towards self-reliance.
Overview
22
22
years of professional experience
Work History
Community Social Worker
Mecklenburg County Department Of Social Services
Charlotte, NC
03.2014 - 12.2024
- Enhanced client self-sufficiency through case management services, including goal setting and progress monitoring.
- Assisted families in crisis by providing individualized care plans and connecting them to appropriate resources.
- Facilitated successful transitions for elderly clients into assisted living facilities or home care options based on individual needs assessment results.
- Identified needs and linked clients to Home Bound Meals, In Home AIde, Adult Day Health and Family Caregiver Support Programs.
- Increased access to healthcare services for low-income individuals, navigating complex systems on their behalf.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Documented data and completed accurate updates to case records.
Employment Services Social Worker
Mecklenburg County Department Of Social Services
Charlotte, NC
02.2009 - 03.2014
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Evaluated needs of the family to remove barriers and work towards the goal of self sufficiency. Created case plans to meet these needs and identified resources to implement services.
Centralized Intake Social Worker
Mecklenburg County Department Of Social Services
Charlotte, NC
10.2002 - 02.2009
- Developed policies and procedures manual, trained new intake workers to maintain efficiency and accuracy of service delivery.
- Educated clients on available resources within the community, empowering them to make informed decisions about their own care and wellbeing.
- Assessed cases for Adult Protective Services, community services and assisted with crisis intervention.
Education
Bachelor of Science - Social Work
Western Carolina University
Cullowhee, NC06-1996
Skills
- Elderly care
- Youth engagement
- Family support
- Disability services
- Multicultural competence
- Mental health assessment
- Child welfare
- Needs assessment
- Attention to detail
- Case documentation
- Efficient under pressure
Timeline
Community Social Worker
Mecklenburg County Department Of Social Services
03.2014 - 12.2024
Employment Services Social Worker
Mecklenburg County Department Of Social Services
02.2009 - 03.2014
Centralized Intake Social Worker
Mecklenburg County Department Of Social Services
10.2002 - 02.2009
Bachelor of Science - Social Work
Western Carolina University