ANGE BALOK
Elkridge,MD
Summary
Accomplished Community Social Worker and Certified Nursing Assistant with a proven track record at NEW LIFE and Sunrise Assisted Living. Expert in elderly care and youth engagement, I've significantly enhanced client self-sufficiency and family support. Skilled in developing culturally-sensitive programs and providing high-quality personal care, my approach has always been to empower and advocate for diverse populations.
Overview
8
8
years of professional experience
Work History
Community Social Worker
NEW LIFE
02.2019 - Current
- Enhanced client self-sufficiency through case management services, including goal setting and progress monitoring.
- Implemented conflict resolution techniques in high-tension situations, promoting peaceful outcomes between parties involved.
- Connected homeless individuals with temporary housing solutions while working on long-term plans towards stable living arrangements.
- Empowered clients to make informed decisions regarding their well-being with comprehensive assessments and counseling services.
- Developed culturally-sensitive intervention programs addressing the unique needs of diverse populations within the community.
- Strengthened family dynamics through the facilitation of parenting workshops and support groups.
- Assisted in the development and implementation of grant-funded projects designed to address specific community issues.
- Advocated for client needs at meetings with interdisciplinary teams, ensuring proper support was provided.
- Provided crisis intervention services during emergency situations, offering immediate support and stabilization to affected individuals.
- Assisted with discharge planning by coordinating referrals to transportation, housing, healthcare and social and spiritual services
- Increased access to healthcare services for low-income individuals, navigating complex systems on their behalf.
- Worked closely with case managers and clinical team to better coordinate intensive cases and individualized patient-centered services.
- Completed timely documentation in patient care software.
Certified Nursing Assistant
Sunrise Assisted Living
07.2016 - 01.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
High School Diploma -
COLLEGE LIBERMAN
DOUALA CAMEROON06.1999
Skills
- Elderly Care
- Youth engagement
- Family Support
- Disability Services
- Multicultural Competence
- Behavioral Health
- Child Welfare
- Empathy Development
- Attention to Detail
- Compassionate
- Housekeeping
- Efficient under pressure
- Community Resources
Languages
French
Native or Bilingual
Timeline
Community Social Worker
NEW LIFE
02.2019 - Current
Certified Nursing Assistant
Sunrise Assisted Living
07.2016 - 01.2019
High School Diploma -
COLLEGE LIBERMAN
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