Teresa Pappas
Burley,ID
Summary
Dedicated Community Social Worker with a proven track record at Consumer Direct Care Network Idaho, enhancing healthcare access for low-income families and driving behavior modification. Expert in needs assessment and empathy development, adept at crisis management and conflict resolution. Achieved significant improvements in community program evaluations, demonstrating exceptional attention to detail and compassionate client advocacy.
Diligent worker and fast learner with robust background in community social work. Skilled in developing and implementing community programs that address diverse needs. Demonstrated ability to foster strong relationships and advocate effectively for clients.
Overview
17
17
years of professional experience
Work History
Community Social Worker
Consumer Direct Care Network Idaho
06.2013 - 06.2024
- Increased access to healthcare services for low-income individuals, navigating complex systems on their behalf.
- Assisted families in crisis by providing individualized care plans and connecting them to appropriate resources.
- Supported clients and families with empathy and compassion during difficult times.
- Updated client documentation for accurate, compliant and current records.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Conducted thorough evaluations of existing community programs making recommendations for improvement where needed.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- De-escalated stressful situations through individual and family crisis interventions.
- Advocated for clients to assure respected rights and wishes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Store Team Member
the Village
02.2007 - 07.2011
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Education
Med Certification - Medical Certificate
Collage of Southern Idaho
05-2017
Skills
- Elderly Care
- Youth engagement
- Family Support
- Disability Services
- Behavioral Health
- Empathy Development
- Needs Assessment
- Attention to Detail
- Compassionate
- Housekeeping
- Efficient under pressure
- Cooperative
- Conflict Resolution
- Risk Assessment
Accomplishments
I have recently worked at McCain's in packaging and have leaned how do do various Jobs and responsibilities.
I have worked Beet harvest at the beet dump performing all positions as a relief learned how to operate the equipment used to pile beets.
I have assisted 100s of addict's achieve sobriety through various service position's in recovery programs.
Timeline
Community Social Worker
Consumer Direct Care Network Idaho
06.2013 - 06.2024
Store Team Member
the Village
02.2007 - 07.2011
Med Certification - Medical Certificate
Collage of Southern Idaho
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