Dawn Henry
New York,NY
Summary
Human services professional supporting individuals in residential and shelter settings with trauma-informed care, crisis intervention, and daily living assistance. Builds respectful relationships, helps residents work toward personal goals, maintains accurate case records, and coordinates with families, schools, and outside agencies to support safety and stability.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Resident Advisor
Covenant House International
New York
12.2023 - 06.2026
- Guided residents in setting and achieving personalized shelter goals to promote their independence.
- Cultivated positive, respectful relationships with residents to enhance their well-being and support individual needs.
- Supported young women in shelter by addressing immediate needs and fostering a safe environment.
- Assess immediate needs and provide support to youth experiencing trauma or other challenges.
- Accompanied residents to outside agencies and services, including hospitals and school visits.
- Maintained case files meticulously to support effective client management. and update client records accurately.
- Recorded essential client details promptly to maintain up-to-date documentation. into the ETO computer system in a timely manner.
- Regularly checked sanitation practices to uphold health and safety regulations. and help maintain safe, clean, and secure residential accommodations.
Residential Youth Counselor
Jewish Child Care Association
Pleasantville
06.2019 - 01.2021
- Supervised and monitored youth in residential cottages, activities, and community outings to ensure safety and promote positive interactions.
- Supported youth in developing problem-solving, emotional regulation, hygiene, communication, andpersonal-boundary skills.
- Facilitated therapeutic and recreational activities to encourage personal development and self-sufficiency.
- Assisted residents with daily living needs and routines to foster independence and enhance quality of life.
- Responded to crises using appropriate intervention and de-escalation techniques to promote the safety of youth and others.
- Collaborated with colleagues, clinicians, and families to support treatment goals.
- Accompanied residents to off-site activities, appointments, and home visits.
- Communicated incidents, significant events, and concerns to appropriate team members.
LSP Specialist
The Children's Village
Dobbs Ferry
01.2017 - 04.2018
- Delivered therapeutic care and tailored support for children and youth with special needs.
- Safely implement protocols and techniques in regard to use of mechanical restraints when needed
- Coordinated daily living routines while ensuring safety and well-being of youth in special needs program.
- Completing all necessary documentation in regard to juveniles and program management
- Collaborated with school staff to establish a therapeutic learning environment for students.
- Preparing and supervising meals in accordance with the menu, including using oneself to demonstrate an understanding of the importance of food and mealtimes in creating a nurturing and therapeutic environment (e.g., eating with children and teaching socialization skills during mealtime)
Resident Care Aide
United Cerebral Palsy Of New York
New York
04.2015 - 01.2017
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored client behavior and emotional responses, collaborating with Supervisors to address concerns and ensure safety.
- Aided patients with limited physical skills in dressing, grooming, and feeding to promote independence and dignity.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided assistance to disabled clients in daily activities. to facilitate independence and well-being.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Assistant Teacher
Abyssinian Head Start Program
New York
09.2008 - 07.2016
- Assisted in developing and implementing weekly lesson plans using creative and global curricula to enhance student engagement and learning outcomes
- Facilitated hands-on learning activities promoting literacy and math skills through arts, crafts, music, and movement, fostering a dynamic learning environment
- Implement daily routine and classroom activities in conjunction with Group Teacher
- Work closely with Group Teacher to provide a safe, nurturing environment while ensuring physical, emotional,social and intellectual well-being(s) of students are cultivated
- Implemented IEPs collaboratively with Disabilities Coordinator, Special Education Team, and Social Worker to support diverse learning needs and ensure compliance with educational standards
- Accompany staff on Home Visits to acquaint families with educational goals and information pertaining to the progress and development of their child
- Participated in team meetings to collaborate on strategies and share insights. and workshops
Education
Certificate in Early Childhood Education and Development -
Bank Street College of Education
New York, NY07-2009
Skills
- Residential care
- Resident support and monitoring
- Trauma informed care
- Client relationship management
- Behavioral Monitoring
- Counseling techniques
- Crisis intervention
- Conflict resolution
- Reporting and documentation
- Daily living assistance
- Client goal planning
- Team collaboration
- Incident reporting
- Records management
- Multicultural competence
- Group activities
- Organizational skills
Certification
- First Aid and CPR
- Child Development Associate (CDA) Credential
Timeline
Resident Advisor
Covenant House International
12.2023 - 06.2026
Residential Youth Counselor
Jewish Child Care Association
06.2019 - 01.2021
LSP Specialist
The Children's Village
01.2017 - 04.2018
Resident Care Aide
United Cerebral Palsy Of New York
04.2015 - 01.2017
Assistant Teacher
Abyssinian Head Start Program
09.2008 - 07.2016
Certificate in Early Childhood Education and Development -
Bank Street College of Education