Dawn Horn
Rockford,IL
Summary
Proven Medical Assistant with a track record of excellence at Integrative Medical Associates, adept in multitasking and organization. Expert in computer skills and HIPAA regulations, I enhanced patient experience and improved record accuracy by 30%. Skilled in problem-solving, I streamlined office operations, demonstrating a commitment to efficiency and quality patient care.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
OSF Cardiovascular Center
09.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Medical Assistant
Integrative Medical Associates
04.2018 - 05.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
High School Diploma -
Jeferson High School
Rockford, IL05.1993
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- HIPAA Regulations
Timeline
Medical Office Assistant
OSF Cardiovascular Center
09.2021 - Current
Medical Assistant
Integrative Medical Associates
04.2018 - 05.2021
High School Diploma -
Jeferson High School