Dawn Hunter
Maple Valley,WA
Summary
Dynamic leader with a proven track record of transformative leadership at Vine Studios/Vine PMU Academy, driving operational excellence and strategic visioning. Leveraged marketing expertise and effective decision-making to achieve substantial business growth. Excelled in cultivating client engagement and fostering a culture of innovation and collaboration, significantly enhancing brand management and employee performance. Sales and Marketing. Communication.
Overview
20
20
years of professional experience
Work History
CEO
Vine Studios/ Vine PMU Academy
2016.04 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Oversaw divisional marketing, advertising and new product development.
- Cultivated company-wide culture of innovation and collaboration.
- Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Directed market expansions to propel business forward, meet changing customer needs.
- Drove revenue growth by launching new products and services that met customer demands.
- Identified business development challenges and customer concerns for proactive resolution.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Attracted top talent for the company, fostering a collaborative and high-performance work environment.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
- Defined company roles and responsibilities to establish and enhance processes.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Director/Founder
Radiant Medspa
2010.09 - 2014.08
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Designed Service Packages and trained staff in Sales.
- Created unique treatment services (weight loss, private label retail) designed menu and introduced clients
- Chose Laser modalities and educated staff and providers
- Hired Physicians and Nurse Injectors , Master Estheticians
- Oversaw retail division sales training and promotions.
- Compliance OSHA officer
- Brand Design Marketing promo material and collaborations
- Planned client events
Director //Salon Owner/Operator Specialist
Level III Medspa
2005.01 - 2009.04
- Managed Medical Spa efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Recruited Estheticians, Physicians and Massage Therapists and support staff to maintain a high level of expertise within the Medspa team
- Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Education
Master Aesthetician - Master Aesthetician
Green Wood Academy Esthetics
Ballard Wa06.2008
Permanent Cosmetics Artist - Medical And Permanent Cosmetics
Phi Brows Academy
Global Brand05.2010
Doctor of Chiropractic -
Palmer West Chiropractic College
San Jose CA09.1999
No Degree - Certification Marketing/ Coaching And Sales
Consulting.com
Online06.2019
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Leadership and People Development
- Client Engagement
- Business Development
- Employee Motivation and Performance
- Marketing and Advertising
- Sales Growth
- Consulting
- Effective Communicator and Public Speaker
- Policies and Procedures
- Change and Growth Management
- Transformative leadership
- Business Consulting
- Marketing expertise
- Brand Management
- Media Relations
Art and Design
I enjoy creative design, innovation and vision.
Timeline
CEO
Vine Studios/ Vine PMU Academy
2016.04 - Current
Director/Founder
Radiant Medspa
2010.09 - 2014.08
Director //Salon Owner/Operator Specialist
Level III Medspa
2005.01 - 2009.04
Master Aesthetician - Master Aesthetician
Green Wood Academy Esthetics
Permanent Cosmetics Artist - Medical And Permanent Cosmetics
Phi Brows Academy
Doctor of Chiropractic -
Palmer West Chiropractic College
No Degree - Certification Marketing/ Coaching And Sales
Consulting.com
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