Nadia Fadl
Lakeport,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in restrauant industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Roofer Laborer
Imrie Roofing (worked Only For 2 Summers)
05.2022 - 08.2024
- Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
- Supported team leaders in the successful completion of complex roofing projects, showcasing adaptability and problem-solving skills.
- Assisted in the accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.
- Enhanced overall job quality by adhering to safety standards and implementing best practices for roofing installation.
- Contributed to positive client relationships through professional conduct and clear communication regarding project progress.
Crew Team Member
SUBWAY®Restaurants
05.2022 - 03.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Team Member
Jack In The Box
05.2021 - 05.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member Team Leader
McDonald's Restaurant
09.2019 - 12.2020
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
High School Diploma -
West Campus High School
Sacramento, CA06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Employee Training
I enjoy reading, being outdoors, and spending time with my family and my dog. I also enjoy cooking.
I also have worked for Rover, which is a website for dog and cat sitting, I have taken care of many dogs and cats for Rover and for my friends and family.
Timeline
Roofer Laborer
Imrie Roofing (worked Only For 2 Summers)
05.2022 - 08.2024
Crew Team Member
SUBWAY®Restaurants
05.2022 - 03.2023
Crew Team Member
Jack In The Box
05.2021 - 05.2022
Crew Member Team Leader
McDonald's Restaurant
09.2019 - 12.2020
High School Diploma -
West Campus High School
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