Santos Ortega
Stuart,FL
Summary
Capps Roofing- have gained experience in the roofing field for over twenty years. Able and willing to adapt to various changes.Skilled in reconstruction on roofs and installation on various types of rofing material.
Burger King- managed cashier for five years. Learn to work in a fast-pace environment. Learned to effective comunicate with team-members a managers effectively.
Overview
20
20
years of professional experience
Work History
Roofer Laborer
Capps Roofing
Hobe Sound, FL
09.2005 - Current
- Removed old roof coverings in preparation for new installations.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Maintained and repaired roofing tools and equipment.
- Resolved customer complaints by providing appropriate solutions within a timely manner.
- Kept production team moving forward for progress in daily site operations.
- Trained and oversaw individuals in roofing system installations.
- Collaborated with team members on large scale projects requiring multiple workers.
- Inspected existing roofs for damage or leaks and applied sealants when necessary.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Covered roofs and exterior walls of structures with slate, asphalt, and aluminum with brushes and knives.
- Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
- Set up ladders or scaffolding to safely access roof.
- Provided guidance and instruction to apprentices on proper techniques related to roofing work.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Attended safety meetings to ensure compliance with all safety regulations.
- Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
- Received deliveries of supplies needed for job completion at various sites.
- Participated in all phases and types of commercial roofing.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded and unloaded trucks with building materials required for each job site.
Cashier
Burger King
Stuart, FL
06.2009 - 06.2014
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
CBS Institute
Guatemala, Guatemala10-1997
Skills
- Team collaboration
- Roofing installation
- Safety compliance
- Equipment maintenance
- Customer service
- Apprentice supervision
- Dependable and responsible
- Relationship building
- Calm under pressure
Timeline
Cashier
Burger King
06.2009 - 06.2014
Roofer Laborer
Capps Roofing
09.2005 - Current
High School Diploma -
CBS Institute
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