Dawn Isaac
Clay,NY
Summary
Goal oriented, patient focused registered nurse with 19 years experience with extensive case management experience in the homecare and telephonic settings. Focus on providing quality care to patients with a goal of keeping them comfortable in home with the necessary resources in place. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
Landmark Health
02.2022 - Current
- Telephonic case manager working directly with provider to coordinate care, provide necessary follow up and fulfill quality measures as directed by insurance plan.
RN Case Manager
St Joseph’s Homecare
01.2019 - 02.2022
- Successfully handled a diverse patient load of over 25 individuals, mentored new team members, and fulfilled duties as an admission nurse on an intermittent basis.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
Clinical Coordinator
St Joseph’s Homecare
Syracuse, NY
03.2017 - 01.2019
- Managed scheduling office and CHHA schedule while actively participating on policy/procedure committee.
- Collaborated with interdisciplinary teams to ensure effective delivery of services.
- Assessed staffing needs on an ongoing basis to ensure adequate coverage of clinical services.
RN Case Manager
St Joseph’s Homecare
04.2012 - 03.2017
- Managed case load for over 20 patients, providing comprehensive care and ensuring positive outcomes.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
Clinical Supervisor
Maxim Healthcare Services
01.2010 - 03.2012
- Supervised external staff members and followed NYS regulations in managing a diverse caseload of 20+ patients. Created personalized care plans, verified insurance details, and effectively managed medical records.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
Education
BSN -
Keuka College
05.2010
AAS in Nursing -
Crouse Hospital School of Nursing
12.2005
AA in Math and Science -
Onondaga Community College
12.2003
Skills
- RN Case Management
- Electronic Recordkeeping
- Disease management
- Care Delivery
- Interdisciplinary Collaboration
- Care Planning
Certification
- Medical Surgical Nursing Certification Board, 01/01/15
- Certified Home Health Case Manager, CHHCM
References
Available upon request
Timeline
Nurse Case Manager
Landmark Health
02.2022 - Current
RN Case Manager
St Joseph’s Homecare
01.2019 - 02.2022
Clinical Coordinator
St Joseph’s Homecare
03.2017 - 01.2019
RN Case Manager
St Joseph’s Homecare
04.2012 - 03.2017
Clinical Supervisor
Maxim Healthcare Services
01.2010 - 03.2012
BSN -
Keuka College
AAS in Nursing -
Crouse Hospital School of Nursing
AA in Math and Science -
Onondaga Community College