Dawn Jackson

Team member with good understanding of field and office practices. Trustworthy and committed to professional interactions with employees, supervisors and clients. Skilled at multitasking and working with a deadline while under pressure. Organized and detail oriented with the ability to adapt to new situations and challenges. My objective is to represent the company in a positive manner and to maintain a high level of professionalism from myself and inspire it in others.

• Dispatch calls to patrol officers
• Maintain communication between guards and office personnel.
• Arrange for replacement guards for call offs.
• Maintain paper and electronic filing system including invoices.
• Generate new and updated forms as necessary for office use.
• on boarding assistant.
• Monitor up to 36 cameras and cctv.
• Keep accurate and up to date employee information on electronic master file.
• Scheduling appointments.
• Maintain TOPS records. (exams, licensing and renewals to ensure all guard licenses are current.
• Training guards and dispatchers
• Bi-annual file auditing.
• Supervisor over 3 guard shift.
• Hurricane and disaster relief.
• Maintain strict chain of custody and documentation.
• All aspects of high rise security

• Level 3 Commission license from 2010-2020
• Level 2 Non-Commission license from 2009-2025