Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Extracurricular Activities
Projects
Timeline
Generic

Dawn Johnson

La Plata,MD

Summary

Creative and performance-driven college student working toward a Bachelor's in Information Technology. Seeking to leverage my experience and skills in HTML, CSS, system management, computer networking, and web design to satisfy IT internships.

Overview

1
1
year of professional experience

Work History

Blackboard Student Administrator

Blackboard
02.2023 - Current
  • Enhanced student satisfaction by efficiently addressing concerns and providing timely solutions.
  • Responsible for accurate data entry and various administrative duties that supported the office staff.
  • Supported teachers in learning and applying new skills through meaningful professional development.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Efficiently prioritized and completed a series of tasks promptly
  • Learned Blackboard Original and Ultra LMS in order to support student and faculty questions

Education

Bachelor of Science (B.S.) in Information Technology -

Towson University
05.2024

Skills

  • Problem-Solving
  • Negotiation
  • Time Management
  • Goal-Oriented
  • Team Player
  • Adaptability
  • Policies and procedures implementation
  • Scheduling Management

Awards

  • Dean's List | Fall 2022, Fall 2023
  • Honor Roll | Fall 2021, Spring 2022

Volunteer Experience

  • Move-In Crew, Towson University, Towson, MD, 08/2022, 08/2022, Responsible for assisting and directing parents/students with move-in. Served as a guide for people visiting and moving on campus, as well as helped organize for a more efficient flow of traffic during move-in.
  • Assistant Teacher, Breath of Life Seventh Day Adventist Church, Fort Washington, MD, 01/2015, 11/2018, Responsible for creating lesson plans and collecting materials for lessons/activities, as well as leading lessons with senior leaders. Served as a caretaker to children ages 0-4.

Extracurricular Activities

American Marketing Association (AMA)

Projects

Web Design Term Project, Towson University, 10/2022 - 12/2022

I was required to demonstrate my mastery of HTML, CSS, and Javascript/jQuery concepts by creating a six- (or more) page hierarchical website logically organized by content. Completed a project proposal, sitemap, and wireframe to organize and layout the web page design. I created a project log that allowed me to keep track of the time spent on each component of the webpage and discuss any creative ideas and project issues.

Timeline

Blackboard Student Administrator

Blackboard
02.2023 - Current

Bachelor of Science (B.S.) in Information Technology -

Towson University
Dawn Johnson