Dawn Kemp
Guys Automotive Service & Sales
Liverpool,NY
15
years of professional experience
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Work History
Office Administrator
8 Years 8 Months- Accounts Payable and Receivable with Quickbooks
- Coordinated daily administrative operations to ensure efficient office functionality.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner and directed callers to appropriate personnel or department.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Managed supplies inventory by monitoring stock levels, anticipating needs, and placing timely orders to maintain operational flow.
- Procured office furniture after receiving approval from management. when necessary following approval from management team.
- Engaged with customers and personnel to address inquiries and facilitate effective communication.
- Sorted and prioritized emails based on urgency and relevance. based on importance and escalated issues to leadership.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Office Administrator
5 Years 8 Months- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner and directed callers to appropriate personnel or department.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock levels, anticipating needs, placing and expediting orders, and verifying receipt.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Monitored office equipment maintenance contracts to ensure timely servicing according to manufacturer's guidelines.
- Sorted and prioritized emails by importance, ensuring urgent matters were addressed promptly. for urgency and escalated issues to leadership for prompt resolution.
Education
Associate of Arts - Accounting
Skills
Mail management
Administrative Support
Scheduling appointments
Schedule and calendar management
Telephone reception
Financial record keeping
Mail handling
File Organization
File management
Database entry
Office operations
Office oversight
Document scanning
Calendar management
Appointment scheduling
Scheduling
References
References available upon request.
Education and Training
other
Timeline
Office Administrator
Guys Automotive Service & Sales
11.2017 - 07.2026Read More
Office Administrator
Junior League of Syracuse
11.2011 - 07.2017Read More
Onondaga Community College
Associate of Arts from Accounting
Read More