Dawn Lewis
South Bend,IN
Summary
Proficient and caring team member offering an outstanding patient experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Senior One Care
06.2018 - Current
- Built rapport with patients and families, by providing emotional and physical support.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Established long-lasting patient relationships through exceptional service and proactive communication.
Patient Care Provider
St. Joseph's Regional Medical Center
05.2016 - 11.2018
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Improved patient satisfaction by providing compassionate and attentive care during their hospital stay.
- Contributed to a positive work environment by collaborating effectively with colleagues, participating in regular staff meetings, and sharing best practices for patient care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Operator/Owner
Kiddie Kingdom Daycare
01.2014 - 04.2016
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
Education
High School Diploma -
Riley High School
South Bend, INSkills
- Goal-Oriented
- Building rapport
- Customer Service
- Gathering information
- Interpersonal Skills
- Documentation accuracy
- Compassionate Care
- Data Collection
- Patient Services
- Electronic Charting
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
Timeline
Certified Nursing Assistant
Senior One Care
06.2018 - Current
Patient Care Provider
St. Joseph's Regional Medical Center
05.2016 - 11.2018
Operator/Owner
Kiddie Kingdom Daycare
01.2014 - 04.2016
High School Diploma -
Riley High School