Dawn Lotho, RT(R)(T), BS

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Cultivated positive relationships with vendors to deliver timely services.
• Devised and implemented processes and procedures to streamline operations.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Conducted performance evaluations for teammates, identifying areas of improvement and guiding professional development plans.
• Fostered a positive and inclusive work environment and turned around a department culture.
• Navigated difficult conversations and conflict resolution.

• Enhanced patient comfort and safety during treatment sessions by properly positioning them and ensuring immobilization devices were in place.
• Contributed to a supportive work environment by fostering open communication among colleagues, sharing knowledge, and providing guidance when needed.
• Provided emotional support to patients and their families, helping them cope with the challenges of undergoing radiation therapy.
• Assisted in maintaining departmental accreditation by adhering to regulatory standards for quality assurance and documentation processes.
• Improved patient outcomes by consistently delivering accurate radiation treatments as prescribed by the oncologist.
• Maintained strict compliance with safety protocols to minimize risk of exposure to ionizing radiation for both patients and staff members.

• 2 years of supervisory experience, 2016-2018
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Mentored newly hired employees on operating equipment and safety, developed training manual to use for reference, and created new hire compentencies.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Enhanced patient comfort and safety during treatment sessions by properly positioning them and ensuring immobilization devices were in place.
• Contributed to a supportive work environment by fostering open communication among colleagues, sharing knowledge, and providing guidance when needed.
• Provided emotional support to patients and their families, helping them cope with the challenges of undergoing radiation therapy.
• Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.

Radiographer and CT Technologist