Dawn Martin-Edwards
Baltimore,MD
Summary
Detail-oriented Medical Billing & AR specialist with over 10 years of experience. Well-versed in using variety of medical billing software and learning new skills with ease and efficiency. Dedicated to exceeding goals and maintaining positive attitude.
Overview
11
11
years of professional experience
Work History
Billing, collections
Dan The Gardener Landscaping
09.2018 - Current
- Executed billing tasks and recorded information in company databases.
- Followed up with appropriate parties to obtain prompt payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Processed and verified invoices to secure accuracy of billing information.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
Medical Billing and Collections Specialist
Physician'S Medical Billing
White Marsh, MD
05.2022 - 02.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Identified and resolved patient billing and payment issues.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Filed and updated patient information and medical records.
Team Leader
NUMOTION
11.2018 - 09.2021
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Frequently inspected production area to verify proper equipment operation.
Billing Coordinator I
Numotion
03.2017 - 11.2018
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Maintained detailed understanding of insurance plans and company requirements.
- Entered details into accounts and tracked payments.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
Billing Coordinator
MEDHELP INC
05.2012 - 11.2016
- Addressed & resolved patient concerns regarding billing matters.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Entered details into accounts and tracked payments.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Maintained detailed understanding of insurance plans and company requirements.
- Researched and resolved billing discrepancies to enable accurate billing.
Education
Certificate - Medical Billing And Coding
TESST College And Technology
Baltimore, MD03.2012
No Degree - General Studies
The Community College of Baltimore County
Catonsville, MD01.1991
High School Diploma -
Lansdowne High School & Academy Of Finance
Baltimore, MD06.1987
Skills
- Credit and Collections
- Accounts Payable and Accounts Receivable
- Records Management
- Medical Billing and Collections
- Team Oriented
- Statement Billings
- Filing Appeals
- Billing Practices
Timeline
Medical Billing and Collections Specialist
Physician'S Medical Billing
05.2022 - 02.2023
Team Leader
NUMOTION
11.2018 - 09.2021
Billing, collections
Dan The Gardener Landscaping
09.2018 - Current
Billing Coordinator I
Numotion
03.2017 - 11.2018
Billing Coordinator
MEDHELP INC
05.2012 - 11.2016
Certificate - Medical Billing And Coding
TESST College And Technology
No Degree - General Studies
The Community College of Baltimore County
High School Diploma -
Lansdowne High School & Academy Of Finance
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