Dawn McCann
Customer Service
Macomb,MI
Summary
Reliable laundry worker with strengths in customer relations and problem-solving. Team player offering over 20 years of experience. Adept at sorting loads, updating logs and resolving team conflicts.
Overview
16
16
years of professional experience
Work History
Laundry Operator
Martha T. Berry
Mount Clemens, MI
11.2012 - 11.2024
- Sorted soiled linens, washed, dried, folded linens, and processed residents' clothing.
- Disinfected equipment daily using germicides and sterilizers.
- Removed lint from dryer screens daily, at the end of the shift.
- Folded sheets, blankets, towels, and other linens neatly before delivering them to the units.
- Received and marked articles of clothing for residents, using label-making machines.
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Kept inventory records of linen supplies such as detergents and bleach.
Housekeeper
Samaritan Manor
Detroit, MI
09.2008 - 10.2012
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized all areas of residents' rooms and restrooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Provided the best customer service while cleaning, and interacting with residents and family members.
- Assisted with residents' requests and answered questions to improve satisfaction.
Education
High School Diploma -
L'anse Cruise High School North
Macomb, MI05-1996
Skills
- Customer service
- Machine operation
- Safety procedures
- Sanitation standards
Timeline
Laundry Operator
Martha T. Berry
11.2012 - 11.2024
Housekeeper
Samaritan Manor
09.2008 - 10.2012
High School Diploma -
L'anse Cruise High School North
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