Dawn McIntyre
Johnson City,USA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Director of Human Resources
Lyon Metal Roofing
Piney Flats, Tennessee
09.2024 - Current
- Developed and implemented human resources policies, procedures, and best practices.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Recruited skilled candidates for manufacturing and sales across 9 locations in 4 states, enhancing workforce capabilities.
- Maintained confidential personnel records and payroll data, ensuring compliance and privacy.
- Completed weekly payroll for all locations.
- Managed unemployment claims and employee benefits during onboarding, facilitating smooth transitions for new hires.
Driver/Dispatcher
Browns Mill Towing
160 Lynn Road, TN
09.2022 - 07.2024
- Operated medium duty trucks to transport vehicles for CoPart, AAA, and cash calls, ensuring timely service. Began night dispatching to enhance operational coverage and responsiveness. Answered phones and dispatched calls, considering driver locations and truck capabilities to ensure safe and efficient customer service. Monitored weight limits and towing laws during operations. Paul Parker Manager (423)430-3056
- Operated tow trucks for Browns Mill Towing during roadside recovery calls.
- Secured vehicles with chains, straps, and wheel lifts for safe transport.
- Inspected towing equipment before dispatch and after completed service runs.
Staffing Manager
Luttrell Staffing
378 Marketplace Blvd Johnson City, TN
06.2019 - 05.2022
- Started as administrative assistant, promoted to Coordinator, and advanced to Staffing Manager. Worked my way up to Staffing Manager. Achieved CSP certification and joined HRA to enhance professional development. Recruited, interviewed, and dispatched candidates for over 40 companies, ensuring alignment with client needs. Conducted I-9 verification process, background checks and drug screening to be in compliance with each company's requirements. District Manager Heather Hopson (423)430-7079
- Managed staffing operations for Luttrell Staffing branch and daily workforce needs.
- Recruited candidates through job boards, referrals, interviews, and community outreach.
- Screened applicants for skills, availability, background requirements, and job fit.
DSP/ Job Coach
Greene County Skills
130 Bob Smith Blvd Greeneville , TN
09.2014 - 03.2018
- Supported individuals with intellectual disabilities by helping them achieve independence through daily living activities.
- Supported Greene County Skills clients with daily living routines and personal care.
- Monitored client safety, wellness, and behavior throughout home and community settings.
Office Manager
Andrew Johnson Real Estate
45 Radars Sidetrack Rd Greeneville, TN
07.2010 - 09.2014
- Prepared leases, filed evictions, and collected rent to maintain tenant compliance and occupancy rates. Scheduled and showed properties to potential tenants. Managed employee time cards and ensured accurate payment to support payroll efficiency. Company ceased operations.
- Managed real estate office calendars, meetings, and daily administrative workflows.
- Coordinated agent paperwork, listings, and transaction files for Andrew Johnson Real Estate.
- Answered client calls and directed inquiries to appropriate sales agents.
Education
HSD -
Auman Academy
112 SE 8th Street St Long Beach NCSkills
- Policy modification
- Recruitment strategy
- Onboarding process
- Benefits administration
- Claims management
- Labor relations
- Performance reviews
- Office management
- Office administration
- Data collection
- Records maintenance
- Data retrieval systems
- Microsoft Office
- Deadline driven
- Administrative support
- Multi-tasking ability
- Ability to prioritize
- Conflict resolution
- Patient services
- Client documentation
- Answered inbound calls
- Medication management
- Organizational skills
Timeline
Director of Human Resources
Lyon Metal Roofing
09.2024 - Current
Driver/Dispatcher
Browns Mill Towing
09.2022 - 07.2024
Staffing Manager
Luttrell Staffing
06.2019 - 05.2022
DSP/ Job Coach
Greene County Skills
09.2014 - 03.2018
Office Manager
Andrew Johnson Real Estate
07.2010 - 09.2014
HSD -
Auman Academy