Dawn Miller
Springfield,MO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in hospital inpatient rehabilitation environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
22
22
years of professional experience
Work History
Registered Nurse
Mercy Rehabilitation Hospital
12.2016 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised and managed daily scheduling, tasking, and administration.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
Home Health Aide
Integrity Home Care & Hospice
01.2009 - 12.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Salon Owner/Operator
1st Ave. Hair Design
02.2002 - 08.2009
- Managing, scheduling, Implementing, and buying both services and products for hair care and skincare
- Communicating with clients how to take care of their hair and skincare needs and wants
- Continued educations in both haircare and skincare
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Associate of Science - Nursing
Southwest Babtist University
Springfield, MO12.2016
No Degree - Cosmetology Education
St. Cloud School of Cosmetology
St. Cloud, MN08.1987
Skills
- ADL Assistance
- Chronic Disease Management
- Patient Management
- Emergency Response
- Medical Assessment
- Medical Recordkeeping
- Precepting
- Lab Result Interpretation
- Diabetes Management
- Nursing Staff Leadership
- Wound Care
- Care Planning
- Vaccine Administration
Timeline
Registered Nurse
Mercy Rehabilitation Hospital
12.2016 - Current
Home Health Aide
Integrity Home Care & Hospice
01.2009 - 12.2016
Salon Owner/Operator
1st Ave. Hair Design
02.2002 - 08.2009
Associate of Science - Nursing
Southwest Babtist University
No Degree - Cosmetology Education
St. Cloud School of Cosmetology
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