Dawn Miller
Ave Holland,Mi
Summary
Reliable person with excellent communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks. QUALIFICATION HIGHLIGHTS Exceptional verbal and written communication Knowledge with epic and referrals Knowledge of patient confidentiality. Effective team member. Motivate other team members to achieve goals. Demonstrate strong work ethic. Optimistic about ability to perform the job and tenacious in achieving success.
Overview
20
20
years of professional experience
Work History
Screener/Receptionist
Saint Mary's Mercy Health
01.2021 - Current
- Schedules patients for appropriate visit.
- Greets patients and welcomes patients in a respectful manner.
- Responsible for checking patients in.
- Maintains patient confidentiality.
- Answers phones and directs calls to the appropriate people.
Home Health Aide
Alliance Home Health Care Services
01.2005 - 01.2020
- Assisted patients with daily activities.
- Assisted patients with bathing, dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
- Helped patients safely transfer between sleeping surfaces and mobility such as wheelchairs by providing consistent support.
Phlebotomist
Holland Hospital
01.2017 - 01.2019
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Provided patient confidentiality, infection control, sharps disposal, and bio-hazardous waste disposal [procedures.
- Resolved unusual test orders by contacting physicians, nurses or laboratory.
Education
Associate of Applied Science -
Davenport University
2017
Skills
- Computer proficiency
- Multitasking abilities
- Flexible & Adaptable
- Good telephone etiquette
- Verbal and written communication
- Reading comprehension
Timeline
Screener/Receptionist
Saint Mary's Mercy Health
01.2021 - Current
Phlebotomist
Holland Hospital
01.2017 - 01.2019
Home Health Aide
Alliance Home Health Care Services
01.2005 - 01.2020
Associate of Applied Science -
Davenport University
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