Dawn Miller
Phoenix,AZ
Summary
Human Resources Leader with comprehensive experience in managing all facets of human resources functions including strategic planning, legal compliance, and process improvement. Successfully collaborated with executive leadership to align HR goals with company objectives and designed tailored professional development plans. Demonstrated success in change management, benefits administration, and conflict resolution while driving efficiency and fostering a positive work environment and implementing effective HR policies that support evolving organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Coakley Brothers & Brothers Interiors
06.2017 - 08.2024
- Collaborated within the executive leadership team to develop strategic goals for the human resources department, ensuring alignment with overall company objectives.
- Ensured legal compliance by staying current on employment legislation changes and updating internal policies accordingly.
- Designed customized professional development plans for each employee based on their individual needs and career aspirations.
- Streamlined HR processes for increased efficiency in hiring, onboarding, and benefits administration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated conflict resolution between team members through mediation sessions, promoting open communication and collaboration within the workplace.
Human Resources Manager
Glenn Rieder & Quality Cabinet Fixtures
05.2015 - 03.2016
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Training Specialist
Boucher Automotive Group
08.2011 - 06.2014
- Trained and mentored new accounting personnel hired to fulfill various roles within multiple store locations.
- Improved and revamped organizational job structure processes for corporate consolidation project
- Assisted with new hire paperwork, payroll, staffing selection, performance reviews, and employee development
Education
Master of Science - Organizational Leadership And Administration
Concordia University
Mequon, WI12-2018
Bachelor of Arts - Human Resources Management & Business Management
Concordia University
Mequon, WI12-2014
Skills
- Strategic Planning
- Change Management
- HR policies and procedures
- Training and mentoring
- Benefits and compensation management
- Compensation and benefits
- HR leadership
- Talent management
- Health and safety compliance
- Team building
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management. December 2016 - Current
- Organizational Development Certificate, Management Resources Association (MRA). October 2023
Timeline
Human Resources Manager
Coakley Brothers & Brothers Interiors
06.2017 - 08.2024
Human Resources Manager
Glenn Rieder & Quality Cabinet Fixtures
05.2015 - 03.2016
Training Specialist
Boucher Automotive Group
08.2011 - 06.2014
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management. December 2016 - Current
- Organizational Development Certificate, Management Resources Association (MRA). October 2023
Master of Science - Organizational Leadership And Administration
Concordia University
Bachelor of Arts - Human Resources Management & Business Management
Concordia University
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