Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Milligan

Portland,IN

Summary

Detail-oriented with experience in documentation review and file management.

Training Department Manager with 10 years of experience in creating, tracking and controlling documentation for on the job training.

Overview

31
31
years of professional experience

Work History

File Review

Youth Services Bureau of Jay County
Portland, IN
02.2023 - Current
  • Review client files weekly for compliance.
  • Track deadlines and communicate to program personnel
  • Organized document management systems to maintain confidentiality and ease access when needed for file review or audits.

Direct Care

Youth Services Bureau of Jay County
Portland Indiana
10.2021 - 02.2023
  • Provided direct care for emergency shelter and residential youth.
  • Followed a therapeutic schedule.
  • Actively participated in staff meetings and trainings to continually improve knowledge and skills in direct care provision.

Training Department Manager

F.C.C.
Portland, IN
08.2010 - 10.2021
  • Facilitated orientation for new hires.
  • Created on the job training material.
  • Initiated and tracked new hire evaluations.
  • Organized departmental standards, visual aids and training manuals.
  • Coordinated external and internal training for managers.

Training Coordinator

FCC Indiana
Portland Indiana
10.2004 - 08.2010

Created on the job training material.

Trained new hires for specific jobs.

Quality Inspector

FCC Indiana
Portland, Indiana
10.1994 - 10.2004
  • Utilized precision measuring tools to assess product dimensions and functionality.
  • Collaborated with production teams to identify and resolve quality issues promptly.
  • Trained new inspectors on quality standards and inspection procedures effectively.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.

Education

High School Diploma -

Winchester High School
Winchester, IN

Skills

  • Coordinate on the job training
  • Coordinate orientation programs
  • Facilitate initial employee evaluations
  • Facilitate new model training and documentation
  • Review documentation for compliance
  • Process review
  • Create training documentation
  • Document review and verification
  • Maintaining confidential information
  • Managing file systems

Timeline

File Review

Youth Services Bureau of Jay County
02.2023 - Current

Direct Care

Youth Services Bureau of Jay County
10.2021 - 02.2023

Training Department Manager

F.C.C.
08.2010 - 10.2021

Training Coordinator

FCC Indiana
10.2004 - 08.2010

Quality Inspector

FCC Indiana
10.1994 - 10.2004

High School Diploma -

Winchester High School