Dawn Moss-Suarez
Belmont,NC
Summary
Dynamic Relationship Associate with a proven track record of over 20 years in the Auto Finance and Insurance Industry, excelling in client retention and financial planning. Leveraged strong negotiation skills to manage financing portfolios, achieving significant revenue growth. Committed to service quality and performance tracking, fostering lasting partnerships with Used Car Dealers across multiple states.
Overview
18
18
years of professional experience
Work History
Relationship Associate
AFC Corporation
05.2022 - 06.2024
- Managed portfolios of Used Car Dealerships, ensuring their financial needs were met and exceeded.
- Coordinated meetings with clients to maintain and increase financing, fostering financial planning efforts to increase revenue.
- Developed strong rapport with clients by actively listening to their needs and demonstrating genuine concern for their financial wellbeing
- Handled 10k-500k financing for Used Car Dealers in the state of North Carolina
Field Operations Specialist
Floor Plan Xpress
01.2020 - 01.2022
- Developed and maintained relationships with Used Car Dealers, generated new sales as well as increasing portfolio's for long term partners in NC, SC, GA, VA, and MO.
- Managed field audits from 50 to 75 a week to ensure collateral as well as handling financing for them from 10k - 500k
- Increased loan opportunities in real-time, to existing and new car dealers, maximizing financial opportunities
- Ensuring they received all available tools to successfully increase collateral, as well as providing internal initiatives aimed at sustainable business practices.
Outside Sales Representative
AutoBank
08.2014 - 10.2014
- Responsible for 100% of growth in North Carolina. Daily visits to Used Car Dealers to develop new relationships
- Established new accounts through cold calling and personal visits,
- Contracted applications upwards of $100k
- Increased floor plan revenue by encouraging Auction purchases
Records Manager/Portfolio Manager
NextGear Capital
12.2006 - 08.2014
- Satelite office. Oversaw title operations, handled Auction, state, and dealer reports
- Managed inventory of 8000 titles, processed incoming titles from corporate office and maintained track record of 100% on time shipment of title inventory
- Structured financial loan programs to increase capital, resolved delinquent loans and collected monthly receivables in excess of $1,000,000.
Salvage Manager
Newburgh Auto Auction
01.2006 - 10.2006
- Developed salvage division for the Auto Auction. Introduced Insurance Total Loss to retail Auction. Educated rules and regulations required by New York, New Jersey and Connecticut.
- Developed 5 year plan and presented to C.E.O. and Executive Officers of Manheim
- Executed business plan by changing inoperable and salvage inventory as an independent venue.
Skills
- Commitment to service quality
- Strong attention to detail
- Exceptional communication
- Goal-oriented mindset
Timeline
Relationship Associate
AFC Corporation
05.2022 - 06.2024
Field Operations Specialist
Floor Plan Xpress
01.2020 - 01.2022
Outside Sales Representative
AutoBank
08.2014 - 10.2014
Records Manager/Portfolio Manager
NextGear Capital
12.2006 - 08.2014
Salvage Manager
Newburgh Auto Auction
01.2006 - 10.2006
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