Open To Work
Dawn M. Steffman
Concord,NC
Summary
Dedicated medical professional with extensive experience in healthcare environments and certification as a medical billing specialist and coder. Proven ability to achieve personal and professional milestones through effective communication and problem-solving skills. Committed to contributing to organizational goals while maintaining a strong focus on teamwork and professional integrity.
Overview
19
19
years of professional experience
Work History
Radiology Scheduler
Urology Specialist of the Carolinas
Middletown
02.2015 - Current
- Liaised with insurance carriers to secure necessary authorizations for patient procedures
- Maintained relationships with medical facilities to facilitate timely patient appointments
- Setting appointments for patient radiology needs
- Schedule procedures according to allotted time between office physicians
- Schedule bi-monthly procedures with Providence Anesthesia for patients requesting anesthesia
- Work closely with area medical facilities to set surgery dates for patients.
- Liaison with Gateway Surgery Center, Atrium Health and Novant Health to ensure all consent forms and orders are prepared and ready for the doctors prior to procedures.
- Distribute required forms and lab results to surgical facility and ensure all medical clearances are finalized prior to surgery.
- Review procedures and pre-op orders with patients and obtain patient signatures on consents
- Communicated continuously with anesthesia department to confirm patient appointments
- Perform follow up communications to ensure patient procedures are completed
- Managed operations for patient checkout and referrals in a medical office setting.
- Supported doctors and nurses by providing necessary assistance during procedures.
- Assist various administrative personnel as needed to ensure projects are completed timely and accurately
Medical Insurance Biller/Coder
Carolinas Medical Center Northeast
05.2007 - 02.2016
- Verified insurance eligibility and processed claims using ICD-9 & ICD-10 coding platforms
- Coordinated with insurance providers and clients to resolve denied claims
- Work closely with Doctors, Physicians, Surgeons & Nursing staff to ensure correct codes & charges are applied and processed
- Input OV charges & modifiers and reconcile accuracy of data
- Process insurance payments and co-pay charges
- Ensure all required reporting and medical compliance requirements are met
- Streamlined patient referrals and reception tasks to improve clinic workflow
- Register patients for pre-scheduled and walk-in appointments
Education
Middlesex Community College - Business Administration
Middlesex Community College
Middletown, CT01-1987
Middletown High School - General Course Studies
Middletown High School
Middletown, CT01-1984
Skills
- Radiology Procedures
- Scheduling Coordination
- ICD-10 Coding
- CPT Codes
- Insurance Coding
- Quality Control
- Compliance
- HIPAA Compliance
- Medical billing
- Liaison Skills
- Cross-Departmental Functions
- Adaptability
- Workflow optimization
- HIPAA compliance
- Medical office management
- Insurance and coding specialist (NCICS)
- Interpersonal communication
- Multitasking Abilities
- Team collaboration
Professional References
Professional and personal references available upon request
Training Licenses And Certifications
- ICD-9 & ICD-10 Certifications
- Coding & Modifier Training
- HIPPA Training & Certification
- Certified Billing and Coding Specialist
Professional Skills And Achievements
- Experienced and competent with ICD-10 Coding platforms
- Certified insurance coder and billing coding specialist
- Effective experience as a liaison with outside agencies, insurance providers & clients
- Proven success managing multiple department functions
- Effective and efficient performing patient insurance verifications and payment options
- Maintenance and document control of medical and accounting records
- Data entry of CPT codes & modifiers
- High performance recognition for quality control deliverables and processes
- Adhere to and promote compliance with corporate policies relative to HIPPAA regulations
- Ability to adapt to corporate cultural changes to improve performance benchmarks
- Ability to learn cross-departmental functions and assist with job knowledge skills
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$55000/yr - $200000/yrTimeline
Radiology Scheduler
Urology Specialist of the Carolinas
02.2015 - Current
Medical Insurance Biller/Coder
Carolinas Medical Center Northeast
05.2007 - 02.2016
Middlesex Community College - Business Administration
Middlesex Community College
Middletown High School - General Course Studies
Middletown High School