Dawn Murphy
Henderson,TN
Summary
A seasoned Quality Technician and Warehouse Coordinator, I excel in enhancing production quality and efficiency, evidenced by a significant defect rate reduction at Quality Metal Stamping. My expertise in calibration procedures and a keen attention to detail have driven continuous improvement, meeting ISO standards and elevating customer satisfaction.
Overview
12
12
years of professional experience
Work History
Quality Technician
Quality Metal Stamping
01.2017 - 01.2025
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
- Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
- Ensured traceability of all components through proper labeling, storage, and tracking methods, ultimately reducing misplaced items or mix-ups during production phases.
- Contributed to ISO certification renewals by diligently preparing required documentation and participating in annual audits.
- Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
- Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
- Maintained quality documentation and records for conformance with relevant standards.
- Developed and implemented quality control processes to meet product standards.
Warehouse Coordinator
FIS
09.2012 - 12.2016
- Helped keep inventory accurate by overseeing daily cycle counts.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Ensured accurate inventory records through diligent cycle counts and regular audits.
- Verified accuracy of shipping and receiving documents and maintained records.
- Monitored staging and kitting procedures to identify and improve packaging and shipping times.
- Forecasted consumer demand to plan ordering of necessary products and resources for warehouse to meet demand.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
High School Diploma -
Oswego High School
Oswego, IL06.2000
Skills
- In-process inspection
- Testing procedures
- Quality training
- Visual inspection
- Final inspection
- Corrective actions
- Dimensional inspection
- Calibration procedures
- Process monitoring
- Geometric dimensioning and tolerancing
- Production logging
- Preventive actions
- Customer satisfaction
- Precision measurement tools
- First-article inspection
- Internal audits
- Measurement standards
- Workplace safety
- Equipment calibration
- Documentation skills
- Continuous improvement
- ISO standards
- Calibration standards
- Record preparation
- Measurement tools
- Quality auditing
- Attention to detail
- Data entry
- Attentive and observant
- Materials inspections
Timeline
Quality Technician
Quality Metal Stamping
01.2017 - 01.2025
Warehouse Coordinator
FIS
09.2012 - 12.2016
High School Diploma -
Oswego High School
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