Dawn Murphy
Henderson,TN
Summary
A seasoned Quality Technician and Warehouse Coordinator, I excel in enhancing production quality and efficiency, evidenced by a significant defect rate reduction at Quality Metal Stamping. My expertise in calibration procedures and a keen attention to detail have driven continuous improvement, meeting ISO standards and elevating customer satisfaction.
Overview
12
12
years of professional experience
Work History
Quality Technician
Quality Metal Stamping
Henderson, TN
01.2017 - 01.2025
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
- Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
- Ensured traceability of all components through proper labeling, storage, and tracking methods, ultimately reducing misplaced items or mix-ups during production phases.
- Contributed to ISO certification renewals by diligently preparing required documentation and participating in annual audits.
- Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
- Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
- Maintained quality documentation and records for conformance with relevant standards.
- Developed and implemented quality control processes to meet product standards.
Warehouse Coordinator
FIS
Romeoville, IL
09.2012 - 12.2016
- Helped keep inventory accurate by overseeing daily cycle counts.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Ensured accurate inventory records through diligent cycle counts and regular audits.
- Verified accuracy of shipping and receiving documents and maintained records.
- Monitored staging and kitting procedures to identify and improve packaging and shipping times.
- Forecasted consumer demand to plan ordering of necessary products and resources for warehouse to meet demand.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
High School Diploma -
Oswego High School
Oswego, IL06.2000
Skills
- In-process inspection
- Testing procedures
- Quality training
- Visual inspection
- Final inspection
- Corrective actions
- Dimensional inspection
- Calibration procedures
- Process monitoring
- Geometric dimensioning and tolerancing
- Production logging
- Preventive actions
- Customer satisfaction
- Precision measurement tools
- First-article inspection
- Internal audits
- Measurement standards
- Workplace safety
- Equipment calibration
- Documentation skills
- Continuous improvement
- ISO standards
- Calibration standards
- Record preparation
- Measurement tools
- Quality auditing
- Attention to detail
- Data entry
- Attentive and observant
- Materials inspections
Timeline
Quality Technician
Quality Metal Stamping
01.2017 - 01.2025
Warehouse Coordinator
FIS
09.2012 - 12.2016
High School Diploma -
Oswego High School