Dawn Neathery

• Managed front desk and phone operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Resolved customer inquiries in a timely manner while maintaining positive relationships.
• Maintained office organization to support efficiency and enhance professional image.
• Implemented and established organized filing systems for records, correspondence, and documents for ease of retrieval and compliance.
• Managed office inventory and placed orders.
• Maintained office equipment and coordinated repairs with vendors.
• Coordinated courier services (UPS, FedEx, and LTL Freight).
• Performed general bookkeeping duties such as reconciling bank statements and expense reports
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Created spreadsheets in Excel to track data such as jobs, quotes, and retirement funds.
• Organized company events including holiday and retirement parties and team building activities.
• Developed effective communication strategies between departments for efficiency

Accounts Payable Duties

• Process vendor invoices and match them with purchase orders
• Track payments and keep vendor files up to date
• Prepare weekly payment runs

Accounts Receivable Duties

• Process incoming checks and wire payments
• Track overdue balances and follow up with customers