Summary
Overview
Work History
Education
Skills
I am president of McFadden Brothers American Legion Auxiliary post 1380, in which I help our and th
Timeline
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Dawn OBrien

Brooklyn,NY

Summary

Dynamic Front End Cashier Manager at Superfresh Supermarket, known for enhancing customer satisfaction through exceptional service and efficient transaction handling. Demonstrated strong work ethic and quick learning ability while training new cashiers and resolving customer concerns, contributing to a loyal customer base and achieving store sales goals.

Overview

4
4
years of professional experience

Work History

Front End Cashier Manger

Superfresh Supermarket
07.2021 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

High School Diploma -

St.Anthony’s Commercial High School
Manhattan, NY
06-1982

Skills

  • Quick learning ability
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy

I am president of McFadden Brothers American Legion Auxiliary post 1380, in which I help our and th

We donated our time to our veterans in our community, helping them in anything they need like shopping, cleaning, taking them wherever they need to be. Even just to stop by and talk to them, remembering that they ( our veterans ) are heroes to me, I also march in the neighborhood parades. I love going to the VA hospital and spending time with our soldiers who either were injured or came home with PDSD it's sad but heartwarming at the same time 

Timeline

Front End Cashier Manger

Superfresh Supermarket
07.2021 - Current

High School Diploma -

St.Anthony’s Commercial High School

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