Dawn Oliver
Xenia,OH
Summary
Compassionate and dedicated Patient Care Assistant with extensive experience delivering high-quality care in hospital environments. Proven strengths in exceptional communication, patient advocacy, and critical thinking enhance patient recovery and overall experience. Balanced administrative unit clerk functions with continuous patient monitor observation, contributing to prompt identification of critical patient changes. Skilled in time management and teamwork, ensuring efficient operations while maintaining strict hygiene and safety standards. Committed to providing emotional support that fosters a healing atmosphere for patients and their families.
Overview
37
37
years of professional experience
Work History
Patient Care Assistant
Dayton Children’s
Dayton, OH
04.2024 - Current
- Monitored vital signs and reported changes to nursing staff efficiently.
- Provided emotional support and companionship, enhancing patient recovery.
- Assisted with daily living activities and patient hygiene.
- Organized patient care areas and maintained cleanliness of equipment.
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare team members to ensure optimal patient care.
Student Nurse Intern
Dayton Childrens Hosptial
Dayton, OH
01.2026 - 03.2026
- Applied evidence-based nursing practice in a supervised pediatric clinical setting
- Performed age appropriate assessments, IV insertion/monitoring, lab draws of PICC lines, medication administration, administered enteral feeds, placed NG tube, catheterization, Trach, G-tube and G/J tube care, blood glucose monitoring, infection control, developed and updated care plans, and evaluated patient outcomes
- Demonstrated float experience across Medical-Surgical, Emergency Department, NICU, PICU, TCU and Hematology/Oncology units, reflecting adaptability and a broad clinical skill set.
- Collaborated with multidisciplinary teams including physicians, social workers, child life specialists, and respiratory therapists
- Gained hands-on experience supporting pediatric patients and families through acute illness, procedures and treatments
Multi-lines Representative/Sales
David Spriggs State Farm Agency
Xenia, OH
01.2021 - Current
- Advised customers in insurance needs by demonstrating strong communication skills.
- Supervised the office and managed multiple phone lines as part of clerical duties.
- Specialized in Microsoft Office.
Owner, Stylist
Self-Employed
Beavercreek, OH
01.1989 - 01.2021
- Managed business finances, scheduling and customer information.
- Established long-term client relationships to increase business through referrals and networking.
- Maintained salon and workstations in a clean, neat, sanitized and professional manner free of hazards.
Volunteer Victim Advocate
National Organization for Victim Assistance (NOVA) & Ohio Crisis Response Team
Washington D.C.
01.1998 - Current
- Employed the NOVA model to evaluate needs of the client, assisting them in obtaining services and support needed.
- Contributed to Crisis Intervention/Response post 9/11 at the Family Assistance Center, NJ.
- Contributed to Crisis Intervention/Response Hurricane Katrina, Mississippi.
Volunteer Victim Advocate
Greene County Prosecutor's Office Victim Division
Xenia, OH
01.1994 - 01.2018
- Provided after hours on-call service throughout the crisis aftermath of their criminal victimization, medical treatment and criminal justice process.
- Assisted with support during evidence collection & interviews with police officers and medical professionals maintaining confidentiality and privacy of victims.
Education
Associate of Applied Science - Registered Nursing
Clark State Community College
Springfield, OH05.2026
Associate of Applied Science - Legal Assisting
Sinclair Community College
Dayton, OH05.1994
Skills
- Basic Life Support (BLS)
- Vital signs documentation
- Crisis intervention
- Attention to detail
- EMR Documentation (EPIC)
- Proficient in Microsoft Office
Timeline
Student Nurse Intern
Dayton Childrens Hosptial
01.2026 - 03.2026
Patient Care Assistant
Dayton Children’s
04.2024 - Current
Multi-lines Representative/Sales
David Spriggs State Farm Agency
01.2021 - Current
Volunteer Victim Advocate
National Organization for Victim Assistance (NOVA) & Ohio Crisis Response Team
01.1998 - Current
Volunteer Victim Advocate
Greene County Prosecutor's Office Victim Division
01.1994 - 01.2018
Owner, Stylist
Self-Employed
01.1989 - 01.2021
Associate of Applied Science - Registered Nursing
Clark State Community College
Associate of Applied Science - Legal Assisting
Sinclair Community College