Dawn O’Sullivan
Rocky Point
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
29
29
years of professional experience
Work History
Aerobics Instructor
Energy Fitness Gym
Miller Place, NY
07.2018 - Current
- Developed and led engaging aerobic classes tailored to diverse fitness levels.
- Implemented innovative choreography to enhance participant enjoyment and retention.
- Utilized various exercise equipment during classes, enhancing the workout experience for clients of all fitness levels.
Aerobics Instructor
Golds Gym ~
Middle Island, NY
07.2018 - Current
- Monitored participant progress and provided personalized feedback for improvement.
- Trained and mentored junior instructors on effective class delivery techniques.
- Collaborated with management to design seasonal fitness programs and events.
- Conducted assessments of class effectiveness, adjusting formats based on feedback.
Restaurant Server
Amici Resturant
Mount Sinai, NY
12.1996 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Trained new staff on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen team to ensure accurate order preparation and presentation.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Rocky Point School
Rocky Point, NYSkills
- Customer service
- Strong multitasking
- Greeting guests
- Cleanliness
- Team collaboration
- Order taking
- Menu recommendations
- High volume dining
- Accurate money handling
- Allergy awareness
- Upselling
- Food station setup
Timeline
Aerobics Instructor
Energy Fitness Gym
07.2018 - Current
Aerobics Instructor
Golds Gym ~
07.2018 - Current
Restaurant Server
Amici Resturant
12.1996 - Current
High School Diploma -
Rocky Point School