Dawn Overby
Caddo Mills
Summary
Results-driven healthcare professional with expertise in quality improvement, emergency response, and patient education. Proven ability to enhance care efficiency and patient engagement through effective health program coordination.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Holistic Health Coordinator
Health Care Service Corporation
Richardson, TX
02.2022 - Current
- Coordinated health program initiatives to enhance patient engagement and care efficiency.
- Developed and implemented educational materials for patients, improving their understanding of health services available.
- Collaborated with healthcare providers to streamline referral processes, ensuring timely access to specialty care.
- Analyzed patient data trends to identify areas for improvement in service delivery and outcomes.
- Reviewed policy compliance within health programs, ensuring alignment with regulatory standards and organizational goals.
Salon Owner/Operator
Creative Crowns by Dawn
Whitewright, TX
10.2013 - 05.2024
- Managed daily salon operations, ensuring high standards of customer service and satisfaction.
- Trained and mentored junior stylists, fostering skill development and teamwork.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Oversaw inventory management, optimizing product selection and supplier relationships.
- Created a welcoming environment, enhancing client retention through personalized experiences.
- Established financial tracking processes to monitor profitability and manage expenses effectively.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Weekend Charge Nurse
Pecan Tree Rehabilitation
Gainesville, TX
01.2020 - 02.2022
- Supervised nursing staff to ensure high-quality patient care and compliance with health regulations.
- Developed and implemented patient care plans in collaboration with multidisciplinary teams.
- Conducted regular assessments of patient conditions to monitor progress and adjust treatment strategies.
- Trained and mentored new nurses, fostering a culture of continuous learning and professional development.
- Coordinated emergency response efforts, ensuring swift action during critical situations for optimal patient outcomes.
- Advocated for patient needs by communicating effectively with families and healthcare providers for personalized care plans.
LVN Floor Nurse
Shiftkey
Dallas, TX
01.2020 - 02.2022
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to the medical team.
- Assisted in developing care plans tailored to individual patient needs.
- Educated patients and families on health management and post-discharge care.
- Implemented infection control protocols to maintain a safe environment for patients.
- Streamlined documentation processes to ensure compliance with regulatory standards.
Cosmetology Instructor
Diamonds Cosmetology
Sherman, TX
08.2019 - 02.2022
- Developed and implemented curriculum for advanced cosmetology techniques and practices.
- Mentored and trained aspiring cosmetologists in practical skills and industry standards.
- Evaluated student performance through assessments, ensuring adherence to regulatory requirements.
- Facilitated workshops on emerging trends in beauty and cosmetology for continuous professional development.
- Collaborated with industry professionals to enhance educational offerings and student experiences.
- Oversaw classroom management, creating an engaging learning environment for diverse learners.
- Designed hands-on training modules that improved student competency in practical applications.
- Conducted regular feedback sessions to refine instructional methods and improve student outcomes.
Education
No Degree - Nursing
Murray State College
Tishomingo, OKNo Degree - Licensed Vocational Nursing
Screiner University
Kerrville, TX10-2003
No Degree - Cosmetology Instructor
Diamonds Cosmetolgy
Sherman, TX01-2013
Skills
- Acute care
- Healthcare management
- Quality improvement
- Vaccinations
- Emergency response
- Health education
- Medical tests
- Teamwork
- Teamwork and collaboration
- Customer service
Certification
CPR Certified
Current LVN Licenses in the following states:
Texas
Minnesota
Oregon
New York
Connecticut
Illinois
Timeline
Holistic Health Coordinator
Health Care Service Corporation
02.2022 - Current
Weekend Charge Nurse
Pecan Tree Rehabilitation
01.2020 - 02.2022
LVN Floor Nurse
Shiftkey
01.2020 - 02.2022
Cosmetology Instructor
Diamonds Cosmetology
08.2019 - 02.2022
Salon Owner/Operator
Creative Crowns by Dawn
10.2013 - 05.2024
No Degree - Nursing
Murray State College
No Degree - Licensed Vocational Nursing
Screiner University
No Degree - Cosmetology Instructor
Diamonds Cosmetolgy