Dawn Perry
Danville,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Dispatcher Office Assistant
BP. Limousine Company
Newark, NJ
09.1997 - 07.2024
- Provided customer service support to clients seeking assistance with transportation services.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Maintained records of vehicle maintenance schedules and fuel usage.
- Updated driver profiles with current contact information and certifications.
- Coordinated transportation for medical appointments and other errands.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Encouraged socialization through recreational activities such as group outings and community events.
- Facilitated communication between clients, family members and medical staff.
Transportation Scheduler
Carolina Senior Care
Lexington, NC
10.2018 - 06.2022
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Communicated schedule changes effectively throughout the organization when necessary.
- Scheduled and confirmed appointments.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Transported patients to medical, dental and personal care appointments.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Education
GED -
West Side High School
Newark, NJ06-1994
Skills
- Geographical knowledge
- Route Planning
- Scheduling Coordination
- Prioritization
- Care plan implementation
- CPR Certified
- Direct Patient Care
- Indirect Patient Care
- Client Transportation
Timeline
Transportation Scheduler
Carolina Senior Care
10.2018 - 06.2022
Dispatcher Office Assistant
BP. Limousine Company
09.1997 - 07.2024
GED -
West Side High School
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