Dawn Pollard
Springfield,OR
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
17
17
years of professional experience
Work History
Digital Sales Manager
Wayfair
Remote
12.2021 - 12.2023
- Remotely managed, developed, and inspired multiple teams of 10+ Sales Chat Agents
- Managed a team of sales professionals to exceed quarterly digital sales goals and targets.
- Implemented Customer Service and QA strategies to exceed Sales target monthly
- Cross-Collaboration across organization to align with Wayfair vision.
- Trained junior team members in best practices for digital sales strategy development and execution, elevating their skills and contributions to the team''s success.
Sales Manager
SimplyMac
Eugene
05.2021 - 12.2021
- Responsible for hiring and the development of all sales and support staff
- Managed all aspects of the business
- Implemented a quality assurance system to impact Customer Experience and better align with collaboration partner expectations.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Territory Sales Manager
Mosaic, Google Partner/Carrier Division
Oregon
04.2019 - 05.2021
- 125+ Stores from Eugene to Tigard Oregon
- Daily visits to all Verizon, T-mobile, At&t, and Sprint Locations
- Train and Partner with Management and Team at all levels
- Table Events and Call Center visits.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to endcustomers.
Recruiter/Staffing Associate
Express Professionals
Eugene, OR
12.2018 - 04.2019
- Recruited business opportunities within the community
- Hired and managed 300+ individuals
- Daily sales calls to grow business.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
General Manager
AT&T Mobility
Eugene
07.2006 - 10.2016
- Effectively monitored all aspects of location
- Managed multiple locations within Southern Oregon territory
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Sheldon High School
Eugene, ORSkills
- Performance Metrics
- Team Leadership
- Data Analysis
- Territory Management
- Customer Service
- Client Retention Strategies
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Digital Sales Manager
Wayfair
12.2021 - 12.2023
Sales Manager
SimplyMac
05.2021 - 12.2021
Territory Sales Manager
Mosaic, Google Partner/Carrier Division
04.2019 - 05.2021
Recruiter/Staffing Associate
Express Professionals
12.2018 - 04.2019
General Manager
AT&T Mobility
07.2006 - 10.2016
High School Diploma -
Sheldon High School