Summary
Overview
Work History
Education
Skills
References
Timeline
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Dawn Potter

Delaware,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Claims Benefit Specialist

Aetna
Delaware, OH
06.2022 - Current
  • Reviewed and evaluated customer claims for accuracy, completeness and compliance with company policies.
  • Documented claim processing activities in accordance with established procedures.

Health Care Concierge

CVS Pharmacy
Delaware, Ohio
02.2019 - 09.2021
  • Provided customer service to ensure a pleasant shopping experience.
  • Processed payments for services rendered using cash register systems or POS terminals when necessary.
  • Developed strong relationships with key partners in order to ensure smooth operations between departments.

Education

High School Diploma -

River Valley High School
Caledonia, OH
05-1983

Skills

  • Policy Interpretation
  • Benefits Administration
  • Claims Processing
  • Allocating claims

References

References available upon request.

Timeline

Claims Benefit Specialist

Aetna
06.2022 - Current

Health Care Concierge

CVS Pharmacy
02.2019 - 09.2021

High School Diploma -

River Valley High School
Dawn Potter