Dawn Puckett
West Fork,AR
Summary
Office manager delivering operational excellence through workflow optimization and stronger visitor experiences. Background in accounts payable processing and sales strategy support enables consistent, measurable improvements.
Overview
26
26
years of professional experience
Work History
Office Manager
Southern Building Services, Inc.
West Fork, Arkansas
01.2002 - Current
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel to enhance visitor experience.
- Coordinated schedules and communications for executive leadership meetings.
- Managed vendor relationships and negotiated service agreements to optimize cost and service quality for office supplies.
- Tracked invoices and payments to maintain accuracy in accounts receivable and payable, ensuring timely financial reporting.
- Created filing systems to keep documents organized for fast access and retrieval.
- Supported office operations and maintained smooth workflow across departments.
Client Services & Employee Placement
Snelling Personnel Services, Inc.
Fort Smith, AR
01.2001 - 01.2002
- Collaborated with employers to identify staffing needs and job openings.
- Analyzed client data such as skills, experience, education level, and interests to match them with appropriate jobs.
- Assessed client skills and interests to guide job placement strategies.
- Conducted job searches for clients, providing them with suitable job opportunities.
- Provided ongoing support and resources to clients during job search processes.
Retail Sales Associate
Dillards Department Store
Fort Smith, AR
08.2000 - 06.2001
- Delivered exceptional customer service to create a welcoming shopping environment.
- Guided customers in product selection and addressed inquiries to improve satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints promptly and professionally to maintain loyalty.
- Maintained organized merchandise displays and stock levels.
- Processed transactions accurately at the cash register.
Education
High School Diploma -
Fayetteville High School
Fayetteville, AR05-1984
Skills
- Office management
- Accounts payable processing
- Schedule coordination
- Customer management
- Sales strategies
- Sales skills
- Money handling and service
- Money handling proficiency
- Money handling
Timeline
Office Manager
Southern Building Services, Inc.
01.2002 - Current
Client Services & Employee Placement
Snelling Personnel Services, Inc.
01.2001 - 01.2002
Retail Sales Associate
Dillards Department Store
08.2000 - 06.2001
High School Diploma -
Fayetteville High School