Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dawn Pulido

Mission Viejo,CA

Summary

Attentive sales person offering 12 years of experience in working with clients and teammates to create and manage customer quotations. Talented in understanding client requirements and expectations to prepare quotes accordingly. Focused on maintaining quote costs by comparing current requests with previous requests and discussing with decision-makers to devise ways to save money.

Overview

10
10
years of professional experience

Work History

SENIOR SALES REPRESENTATIVE / CUSTOMER SERVICE REP

CAM FASTENERS
BREA, CA
12.2018 - Current
  • Provided customers with product information, pricing and availability.
  • Established relationships with key decision makers at target companies.
  • Followed up on pending orders and inquiries in a timely manner.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Assisted in resolving customer complaints in a prompt manner.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Customer Service Representative

SPS Technologies
Santa Ana, CA
08.2014 - 12.2018
  • Reviewed customer requests and provided competitive quotes in a timely manner.
  • Researched market trends to ensure competitive pricing.
  • Developed relationships with suppliers to negotiate terms and conditions as needed.
  • Analyzed feedback from customers to identify areas of improvement in the quoting process.
  • Conducted follow-up calls with customers to answer any questions related to quotes or products and services offered.
  • Collaborated with other departments such as production, engineering, and accounting to ensure smooth operation of the quoting process.

Education

General Studies

Saddleback College
Mission Viejo, CA

Skills

  • Pricing Strategies
  • Data Interpretation
  • Task Prioritization
  • Organizational Skills
  • Customer Relationship Management
  • Problem-solving abilities
  • Analytical Skills
  • Attention to Detail

Accomplishments

  • I have been the recipient of 2 WIN awards during my employment with CAM.
  • I have received positive feedback from BDSI during my time at CAM and while working for my previous employer.

Timeline

SENIOR SALES REPRESENTATIVE / CUSTOMER SERVICE REP

CAM FASTENERS
12.2018 - Current

Customer Service Representative

SPS Technologies
08.2014 - 12.2018

General Studies

Saddleback College

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Dawn Pulido