Dawn Ridpath
Saint Joseph,MO
Summary
Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career within your company.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician Trainee
CVS
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
Jailor
Clinton County Sheriff's Office
05.2023 - 09.2023
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Documented prisoner identification, charges and inmate disturbance incidents.
Dental Office Receptionist
Northwest Health System
12.2021 - 07.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Education
No Degree - MO POST CERTIFICATION
MWSU
Saint Joseph, MO12.2001
High School Diploma -
Lafayette High School
Saint Joseph, MO05.1995
Skills
- Inventory Organization
- Pharmacy and Customer Records Management
- Excellent Math Skills
- Patient Confidentiality
- Problem-Solving Skills
- Effective Communication Skills
- Outstanding Interpersonal Abilities
- Great Team Player
Timeline
Pharmacy Technician Trainee
CVS
09.2023 - Current
Jailor
Clinton County Sheriff's Office
05.2023 - 09.2023
Dental Office Receptionist
Northwest Health System
12.2021 - 07.2022
No Degree - MO POST CERTIFICATION
MWSU
High School Diploma -
Lafayette High School
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