Rockingham County Fair Volunteer, former Board member
Dawn Ritchie
HINTON
Summary
Dedicated Hospital Charging Specialist with expertise in customer service and problem-solving. Proven track record of enhancing financial accuracy and streamlining processes to maximize efficiency.
Overview
43
43
years of professional experience
Work History
Hospital Charging Specialist
Sentara Rockingham Memorial Hospital
Harrisonburg, VA
12.1982 - Current
- Responsible for complete, compliant and timely daily charge capture of Emergency Department chargeable medication administration, bedside services and other lines of service as assigned.
- Responsible for ensuring all appropriate billing charges are being captured, documented, charged and reimbursed for the assigned department.
- As necessary, queries and/or submits request to the physician for additional information or clarification of procedures.
- Performs other related duties as requested by HIM management.
Cashier
Green Valley Book Fair
Mt Crawford, VA
10.1999 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Broadway High School
Broadway, VA06-1981
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Interests
Rockingham Luncheon Ruritan Club current President
Animals
Timeline
Cashier
Green Valley Book Fair
10.1999 - 03.2026
Hospital Charging Specialist
Sentara Rockingham Memorial Hospital
12.1982 - Current
High School Diploma -
Broadway High School